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Metro Ford

Schenectady, NY

4.5
4,762 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

Top Reviewed Employees

JT Tibbits at Metro Ford

JT Tibbits

Finance
4.8
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon at Metro Ford

Troy Hanlon

Service Manager
4.7
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock at Metro Ford

Rob Hitchcock

Service Advisor - Truck Center
4.6
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander at Metro Ford

Jay Ostrander

Service Writer
4.5
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

May 26, 2024

Very Happy with the service department and the service staff. I would let friends know about Metro. More
by VRB7057 Verified Customer

Employees Worked With

Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 25, 2024

They did a fine job on my car,prompt and timely. Body shop guy Gary wasvwryhelpful More
by jimmyp6667 Verified Customer

Employees Worked With

Don't remember all names only Gary in the bodyshop

May 24, 2024

It was an easy event to trade in my used vehicle and purchase a new one from metro ford More
by EFRAEDER Verified Customer

Employees Worked With

Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines