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Metro Ford

Schenectady, NY

4.5
3,887 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

Top Reviewed Employees

Anthony DeFabio at Metro Ford

Anthony DeFabio

Sales Consultant
4.9
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon at Metro Ford

Troy Hanlon

Service Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
Jonny Dariano at Metro Ford

Jonny Dariano

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits at Metro Ford

JT Tibbits

Finance
4.8
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

February 03, 2023

They called to verify my work was done and confirmed my pickup time, but then the shop was closed when I got there, with no call to let me know the change. More
by X Verified Customer

Employees Worked With

Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey did not call me letting me know the shop would be closing early.

February 03, 2023

Great workmanship and service. Very friendly and saved me money by looking into my options. More
by NICOLE.CASTELLE Verified Customer

Employees Worked With

Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.

February 02, 2023

Dealership and Darlene are great. Would recommend to anyone looking for a vehicle. This is my third one from them!! More
by LEEABART Verified Customer

Employees Worked With

Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Marincic
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines