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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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June 01, 2022

The repairs were done fast, accurately and reasonably priced. Customer service personnel were polite and helpful. They can do better when you have to pick up the car after repairs are completed. I have t More

by oquendowrodr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
June 01, 2022

Check in went quickly. Technician sent clear description of what needed attention on car. Repairs and routine maintenance were completed before stated time. Pick up went sm More

by CHACHATONI
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 01, 2022

It ā€˜s a pleasure to bring my vehicle to Metro Ford: terrific people and service More

by ā€œDā€
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
May 31, 2022

Excellent customer service. .kept me informed....saved me money..my advisor Jay did a great job More

by CAPPY106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Gerry Dariano, Jay Ostrander
May 31, 2022

Easy process to have vehicle written up. Service writer clearly understood concern and relayed it to technician . Excellent service with all concerns resolved the first time. Excellent commu More

by LincolnMKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne
May 31, 2022

I have been going to them for a very long time. They give great service and everyone is very friendly and helpful. More

by umajan75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
May 30, 2022

Friendly and reliable staff. Very helpful and easy to schedule. Fairly quick with routine vehicle maintenance. More

by amcapobianco10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
May 30, 2022

They were friendly and willing to get my car in same day as tire had screw embedded. More

by Ford141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt at quick lane
May 30, 2022

Whenever I have brought my vehicle in the staff is attentive and courteous. It's always a good experience. More

by LOUNELLOPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Jennifer Gifford
May 30, 2022

Need better customer understanding of issues and better communication on status of repair time line More

by LTROMAN1025
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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