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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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August 14, 2024

Horrible service. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. More

by EBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
August 13, 2024

Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri More

by rpandori
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
August 13, 2024

As usual I had a positive experience at Metro Ford. Services were performed to perfection and in a timely manner. Thank you Troy. More

by djw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
August 13, 2024

Got my truck in when they were very busy said it could take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones, Donald Eden
August 12, 2024

Took us right in and gave us great service! My car is working perfectly now. Thank you. More

by deehop40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
August 10, 2024

The staff are amazing at the dealership, they make sure you are comfortable and make sure to try everything possible to make you get what you need over there. More

by ckarpen1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
August 10, 2024

I had a great experience and fast service with Metro Ford thank you very much More

by DRAGONS.CLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
August 10, 2024

I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More

by onidna28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall the 2nd person that called, Aidan Jones
August 08, 2024

Brought my truck in for routine NYS inspection. It required some front end work. Ron gave me a quote and I said do it. 5 minutes later the technician came in and gave me a detailed explanation as t More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
August 08, 2024

Always there for me and my business,quick and efficient ,Ron Bissonette always there to help me out with quick response More

by JARED.DUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
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