Metro Ford - Service Center

Metro Ford is a fair and honest upstate ny dealer. Having leased and purchased Ford trucks from Metro Ford has been without frustration and anxiety that I have experienced from other dealerships. Service dep leased and purchased Ford trucks from Metro Ford has been without frustration and anxiety that I have experienced from other dealerships. Service department has always provided me with fair and quick service without surprise when I pick up my vehicle. More

The action performed were completed in a timely manner. I was satisfied with the quality of workmanship and the friendliness of the staff. A good experience overall. was satisfied with the quality of workmanship and the friendliness of the staff. A good experience overall. More

Whenever I have a problem with my truck I always bring it to metro ford.Roger and Jay always get me in and do and excellent job.They are both very friendly and are nice to do business with. to metro ford.Roger and Jay always get me in and do and excellent job.They are both very friendly and are nice to do business with. More

I recently came in to get a new set of tires. I decided on Pirelli Scorpions A/T Plus ahead of time and you folks had the best installed price plus a $70 rebate! No Brainer. I scheduled my appointment for on Pirelli Scorpions A/T Plus ahead of time and you folks had the best installed price plus a $70 rebate! No Brainer. I scheduled my appointment for a Saturday. Arrived on time but wound up spending 2-1/2 hours waiting before the car was ready. That was the only downside. Your staff was very courteous and polite and I’m VERY pleased with the new tires - my Frontier rides like new and snow driving hasn’t required 4wd yet-it’s awesome. Thank you! More

Always nice to work with. Answered questions I had about service and new and leased vehicles . Got to drive a broncho while my car was being serviced service and new and leased vehicles . Got to drive a broncho while my car was being serviced More

They were very polite at the desk, as usual. The inspection went very smoothly. They recommended new windshield wipers and a new filter which I had them install. They took the necessary care to di inspection went very smoothly. They recommended new windshield wipers and a new filter which I had them install. They took the necessary care to disinfect the vehicle. More

Metro Ford is the best dealership that I’ve ever had the pleasure of dealing with they’re always attentive answers all my questions and takes good care of me they care about me and my vehicle and they do it pleasure of dealing with they’re always attentive answers all my questions and takes good care of me they care about me and my vehicle and they do it with the pleasure of a smile on their face it’s not fun when your vehicle isn’t working properly but at least when you go to Metro Ford the people there make it as pleasant as possible and they take care of you in a very professional and pleasant manner I would never go anywhere else. More

Easy to make appointments, nice area to wait in and they tell you how long it's going to take and pretty much on time tell you how long it's going to take and pretty much on time More

Metro Ford has great service and competent technicians performing the work. They are always knowledgeable and perform the top quality workmanship. Service is always friendly and on time. performing the work. They are always knowledgeable and perform the top quality workmanship. Service is always friendly and on time. More

Great team - service appointments are easy to make and with convenient opportunities - they tell you what they find and inform you of options - and do not pressure you to do additional work. I like bringi with convenient opportunities - they tell you what they find and inform you of options - and do not pressure you to do additional work. I like bringing both my Fords to Metro. More