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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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February 18, 2021

Problem still exists intermittently will have to go back in for service for more repairs. But we are unable to loose the truck again at this time More

by Adcmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
February 18, 2021

My husband and I are very confident with the service for our 2017 Ford Focus and would like to say thanks to all of you. More

by Rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 17, 2021

Sales great, finance great, friendly staff. Service desk ok. This is the 5th time I’m bringing the truck up to fix the doors.Other 4 included Twice documented, twice undocumented. I do not understand why it More

by pthibodeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Bellanger, Roger Gordon
February 16, 2021

We use this dealership for the superior service we receive from Troy Hanlon and Joe Carhart. They work to accommodate our schedule and always provide ugh a safe, reliable vehicle. More

by Powerdog17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic Joe Carhart, Troy Hanlon
February 16, 2021

Excellent service as always, Thank You ! Troy Hanlon and Jay Ostrander work together as a great team for all My needs no matter the vehicle make or model. More

by KFORCINELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 16, 2021

I recieved excellent service.Metro has always taken great care of my Fusion's work.I bought it there. Best group of technicians.Keep up the good work! More

by eugaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne,Zack Hotaling, Troy Hanlon, Roger Gordon
February 12, 2021

Good service, well mannered, customer service rep was very Good. He answered all my questions and helped me with decision making. So far so good. More

by Falco74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
February 11, 2021

Not good made me a recall appointment and got there no parts told me to be there at 7 and then on arrival no parts and oil change could not be done until tech arrived at 8 your service writer could not ca More

by richardcrvtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
February 11, 2021

It was fantastic. I am inept in the english language and do not know 25 words to put down here. This is stupid and a waste of my time More

by NIGHTRIDER1945
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
February 11, 2021

Mechanic need more experience and eager for work. Customer stated tail gate cable holder does not even between left and right. Never take out to measure. Not even switch side to find out what reason More

by BRIANCHANHNGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JT Tibbits, Jonny Dariano, Cary Peek
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