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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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February 22, 2019

Stopped in to have the mud flap fixed I noticed my mud flap was hanging on by one of the connectors after several snow storms so I stopped by my Ford place. They were able to reconnect the More

by WillowJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not exactly sure which service person who helped me, Jay Ostrander
February 20, 2019

Excellent Service One of the many reasons I buy my cars at Metro Ford is the excellent service my cars receive there. I certainly will continue buying my vehicles at Me More

by TIDEHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shanks, Jay Ostrander
February 20, 2019

Great Service on my first visit! The service team was able to help me with the factory recall I had on my 2013 Ford Focus Sedan SE. They were patient and courteous with explaining th More

by John Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire staff was welcoming and attentive to my needs. Thank You., Troy Hanlon, Jay Ostrander
February 18, 2019

Complete Satisfaction I have always been pleased with the friendly and professional service provided by the Metro Ford Service Department team. I would highly recommend the More

by JMURPHJR2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
February 15, 2019

Awesome Matt is fantastic as is Roger. Great place to have your car serviced. Always bring our cars there for Matt to work on. If there was no Matt we would g More

by SENSUALPASSION04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Rob Hitchcock
February 13, 2019

Troy and the service department are fantastic! Troy made sure that everything was taken care of and I was completely satisfied. The crew in the service department did the job right, promptly and c More

by TRACHLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 13, 2019

Friendly, great service! Took my car in for oil change, tires rotation and sensor not working in my car. The service personnel was very friendly and Helpful. It’s nice to talk More

by NANCYGEE663
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 13, 2019

Always quick and easy, friendly and helpful!! Every time I use this service dept I am never disappointed. Getting service done weather its regular maintenance or a serious issue is always stressfu More

by 2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon, Jay Ostrander, Rob Hitchcock
February 13, 2019

Good service .. Courteous people .. I like the system you have developed for the service dept. Usually , I can drive up to the service doors and drive right in . Normally , there is a More

by HARRYWS57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Darlene Shafran, Jay Ostrander
February 12, 2019

Great The truck was ready when promised and all of the requested repairs ere completed. The waiting area was comfortable with plenty of coffee and snacks to More

by bobbyconrail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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