Metro Ford - Service Center

Easy process Very easy to make the appointment and have the service performed, and get your vehicle when it is ready. I always use ford service for my vehicle. Very easy to make the appointment and have the service performed, and get your vehicle when it is ready. I always use ford service for my vehicle. More

Oil change Oil change, tire rotation and wiper replacement. Original appointment was a little long (2hrs) but Troy explained on follow up why. Had to return for Oil change, tire rotation and wiper replacement. Original appointment was a little long (2hrs) but Troy explained on follow up why. Had to return for the wiper replacement but Gerry was very helpful and went above and beyond expectations. More

Inconvenience Because of your technicians inability to do his job Completely i had to return two extra times to fix something that he damaged. The only good thing I Because of your technicians inability to do his job Completely i had to return two extra times to fix something that he damaged. The only good thing I was refunded my money after asking. More

Easy and great Got my truck inspected everything went well in and out fast thanks for a great experience would recommend metro quick lane to everyone have a nice day Got my truck inspected everything went well in and out fast thanks for a great experience would recommend metro quick lane to everyone have a nice day More

10k service Service team was through and complet. Troy also setup a shuttle ride to my work place which is much appreciated. This is another valuable show of appr Service team was through and complet. Troy also setup a shuttle ride to my work place which is much appreciated. This is another valuable show of appreciation from the dealership. More

replace 02 sensor The dealer servicewas OK but if they had't screwed it up when they built he car, it wouldn't have taken so long to fix. I am not happy with car at al The dealer servicewas OK but if they had't screwed it up when they built he car, it wouldn't have taken so long to fix. I am not happy with car at all.The service advisor was great. More

Quick and easy Service rep was helpful in assuring I paid the lowest price possible for my service. I have had many years of fine service at Metro Ford. Service rep was helpful in assuring I paid the lowest price possible for my service. I have had many years of fine service at Metro Ford. More

Great people work at Metro Ford Metro has been servicing my Explorers the past 4 years. Service reps are friendly and very helpful. It is a comfortable place to wait and my car has Metro has been servicing my Explorers the past 4 years. Service reps are friendly and very helpful. It is a comfortable place to wait and my car has always been taken care of on time. I recommend Metro. Their employees care about their customers. More

Customer care continues Metro Ford team continues to care for my F150 with top notch service. My recall was handled with expedited service so my wait time was minimal. The Metro Ford team continues to care for my F150 with top notch service. My recall was handled with expedited service so my wait time was minimal. The service team makes sure that I was updated during the process and walked me through what was done. More

Disappointing Dropped my truck off at 9:30 on Saturday December 1, 2018 for an oil change and tire rotation appointment scheduled for 12:00. At 3:00 was not touched Dropped my truck off at 9:30 on Saturday December 1, 2018 for an oil change and tire rotation appointment scheduled for 12:00. At 3:00 was not touched yet. At 4:00 went to service desk to see the status......still not done. Yup, disappointed that I had a scheduled appointment, dropped it early and it was not even ready till almost 5:00. It’s jusr rude and disrespectful. More