3,115 Reviews of Metro Ford - Service Center
Always reliable Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you More
Great customer service Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services performed are done right. More
It was done RIGHT! This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Agai This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Again, thank you you two! More
Excellent execution of the work and follow through. At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two yo At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two young sons. After a few calls, I spoke to Troy and he was slightly dismissive of me which made me slightly upset but I ended up sending my car up to the dealership and from my wives account she was very pleased and was able to be put into a loaner (very important for some people by the way). After the vehicle was fixed the service and costumer service teams were excellent and Troy turned it around for me. I will do more business with Metro in the future. More
Quick simple service Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane/metro ford to any one wanting a honest and fair garage. More
Went well Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again. More
Air Conditioning Issue Resolved Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transp Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transportation. They isolated the problem and worked with me on many levels. Will be back again for sure. Jay was especially understanding and great to work with. More
Don Eden , transit van recalls Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finishe Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finished. He was great to deal with. More
terrible service dept Service garage never has a clue what's going on, ordering parts, communication with customers nor their own dealership. Too many hands in the mix. Service garage never has a clue what's going on, ordering parts, communication with customers nor their own dealership. Too many hands in the mix. More
Great experience It was good went in with a problem was taking care of and happy with my car after service. Will bring my ford there everytimes I have an issue It was good went in with a problem was taking care of and happy with my car after service. Will bring my ford there everytimes I have an issue More