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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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September 23, 2018

Always reliable Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you More

by pauldjti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Michelle Hamel, Joe Camuglia, William Thorpe, Troy Hanlon, Gerry Dariano, Bill Thorpe, Roger Gordon, Rob Hitchcock
September 23, 2018

Great customer service Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services More

by rparafin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 21, 2018

It was done RIGHT! This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Agai More

by NYJETTA39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 20, 2018

Excellent execution of the work and follow through. At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two yo More

by JORDAN M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 20, 2018

Quick simple service Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane More

by HUBSTER518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
September 19, 2018

Went well Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again More

by CPW018080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, Don Eden, Jay Ostrander
September 19, 2018

Air Conditioning Issue Resolved Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transp More

by dta0987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden, Jay Ostrander, Rob Hitchcock
September 19, 2018

Don Eden , transit van recalls Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finishe More

by KEN76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 18, 2018

terrible service dept Service garage never has a clue what's going on, ordering parts, communication with customers nor their own dealership. Too many hands in the mix. More

by COLANUT_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The entire garage service
September 18, 2018

Great experience It was good went in with a problem was taking care of and happy with my car after service. Will bring my ford there everytimes I have an issue More

by yoginram25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
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