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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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July 29, 2018

Needed parts replaced and diagnosis oil pressure light Price for work completed was good. Knowledge that Don had of issues at hand were professionally handled. Don was friendly and helpful during my visit. More

by RMYRPY1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
July 27, 2018

Quick and efficient Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Ha More

by DAVE2BOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
July 27, 2018

Service Check They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks More

by THERESADUN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Michelle Hamel, Anthony DeFabio, Bill Hearley, Troy Hanlon, Sara Wynne
July 26, 2018

Great service - very honest I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and More

by criscil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
July 26, 2018

Troy is great to work with. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. More

by BCFRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
July 23, 2018

Service From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle More

by TGS026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe, Don Eden
July 22, 2018

Oil change I was there only for an oil change and it took almost 2 hrs, too long in my opinion especially since I had an appointment More

by kwager1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Eden
July 22, 2018

Troy was great as usual Great exoerience as usual. Troy communicated very well the recall issue and had my vehicle back to standard within the day. Service staff did a very g More

by josh.marks22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
July 22, 2018

Spark Plugs All requested work was done as requested (spark plugs 100K and fuel filter replacement). I had a scheduled appointment and waited while my vehicle was More

by favittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
July 21, 2018

Excellent service I brought my truck in for body work after an accident, and as usual, the results were fantastic. Great communication with me and the insurance company More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew
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