Metro Ford - Service Center

Needed oil change and made app it was fast and on time It was very convenient and had nice waiting area with coffe and breakfast food Only was there about a hour or so. I relaxed and enjoyed internet se It was very convenient and had nice waiting area with coffe and breakfast food Only was there about a hour or so. I relaxed and enjoyed internet service More

Excellent personal service, disappointed with persistent Foc Staff assisted me in getting a “loyalty discount” for a persistent major repair. The service problem with the Focus has been a persistent one. Prior t Staff assisted me in getting a “loyalty discount” for a persistent major repair. The service problem with the Focus has been a persistent one. Prior to this time We were covered by extended warranty (the same problem and clutch transmission work were performed at least three times but was covered by warranty More

Troy Hanlon and the entire service department. I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary t I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary to complete the tasks at hand. Keep up the good work! More

Inspection and oil change Had an appointment for 1:30 and was taken on time. Service was thorough and pretty much completed in a timely manner. Waiting area is very comfortable Had an appointment for 1:30 and was taken on time. Service was thorough and pretty much completed in a timely manner. Waiting area is very comfortable. More

Great service the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and I never feel taken advantage of. They are all super nice. More

I like how they get things done in a timely matter. My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have my car service by metro ford More

Dent Be Gone A mishap in our driveway turned as pleasant as possible with the friendly customer service and skill of Metro Ford. Family-owned they make you feel li A mishap in our driveway turned as pleasant as possible with the friendly customer service and skill of Metro Ford. Family-owned they make you feel like you're one of them as they care for your car. We will be back but let's not make it an accidental encounter, Please! :) More

Oil change and tire rotation Arrived for 9 am appointment at 8:45, for oil change and tire rotation . Also had them look at drivers seat prematurely wearing. Appointment took long Arrived for 9 am appointment at 8:45, for oil change and tire rotation . Also had them look at drivers seat prematurely wearing. Appointment took longer than expected because they had to send pictures to Ford to get authorization for seat cover replacement . Also the service depot sent me a video of my oil change and tire rotation and checked everything underneath my truck . I thought that was pretty neat. More

Nys inspection They took me right in, greeted me courteously for an appointment to inspect my car. The only reason I gave it 4 stars instead of 5, is because it to They took me right in, greeted me courteously for an appointment to inspect my car. The only reason I gave it 4 stars instead of 5, is because it took an hour for what should have been a much quicker inspection. Service manager was great to deal with! More

Service It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointe It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointed. More