Metro Ford - Service Center

A Repeat Visit Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make su Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make sure he had every detail. Then, called the courtesy shuttle driver so that I could get to work. Muzzy was awesome!! Thank you for getting me to and from work in a prompt manner. More

Factory error repair. Daughter's car had a warning light come on while driving. We dropped it off at Metro. They diagnosed and fixed the problem in less than a day (factory Daughter's car had a warning light come on while driving. We dropped it off at Metro. They diagnosed and fixed the problem in less than a day (factory issue - no charge to me !). Troy kept me informed every step of the way. Very happy with the service ! More

outstanding service - the best Purchased my 2003 Focus from Metro new and they have been the only service department to touch her,. 75,000 miles and she still runs fantastic and lo Purchased my 2003 Focus from Metro new and they have been the only service department to touch her,. 75,000 miles and she still runs fantastic and looks great. They are proactive and catch issues before they become inconveniences - great routine maintenance and trouble shooting. I have been a customer since 1986 when I bought my first new Ford - Metro's service department has earned my loyalty. More

Annual inspection. Troy Scheduled our appointment quickly, service performed quickly also. Inspection and oil change. Very friendly and knowledgeable. Great hours for e Troy Scheduled our appointment quickly, service performed quickly also. Inspection and oil change. Very friendly and knowledgeable. Great hours for early drop off and pick up. More

3rd times a charm I am leasing a 2016 F150 SuperCrew from Metro. Rear doors froze up a few times over the winter. After having recall done took 2morevisitstohavethedoor I am leasing a 2016 F150 SuperCrew from Metro. Rear doors froze up a few times over the winter. After having recall done took 2morevisitstohavethedoorandwindowworkingproperly. More

Friendly, straight-forward service. I purchased my 2010 focus about a year ago and have been servicing the car at Metro Ford in Schenectady since purchase. I always friendly service here I purchased my 2010 focus about a year ago and have been servicing the car at Metro Ford in Schenectady since purchase. I always friendly service here. More

Great service Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text commu Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text communication on progress and readiness More

Excellent service-friendly and professional I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. More

Metro Ford Means..Great Service! ALL THE TIME!!!! Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I wi Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I will always buy from Metro Ford. More

In and out! Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. More