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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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May 05, 2018

Fantastic, prompt service provided by professionals I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a sw More

by TRACHLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, Rob Hitchcock
May 03, 2018

Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More

by cartersw10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 02, 2018

Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi More

by Aniceah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria mclaughlin, Mike Raggozzino, Jay Ostrander
May 02, 2018

Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n More

by tkline5186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne
May 01, 2018

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my More

by JAMPRO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe
April 30, 2018

Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More

by LISABLYTH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
April 27, 2018

Quick service Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
April 27, 2018

Excellent Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will definte More

by IECOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Joe Camuglia
April 27, 2018

The works Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job More

by pdeedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
April 26, 2018

Service and Body Shop I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with t More

by SILVERRDKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum, Troy Hanlon