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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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October 14, 2023

We had a good experience , right from the start with the man at the reception desk waiting on us. He served us promptly, was helpful and pleasant when we picked up our car, the woman at the checkout was Pr More

by N_DIGNON
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the man who waited on us.
October 13, 2023

I had a perfect experience from start to finish i would recommend my family and friends More

by Debr47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo rate 5, Bill Marincic
October 13, 2023

The service at Metro was great. This was my first visit. I plan on getting future service at Metro Thanks More

by MJVILLA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 12, 2023

The service representative I had always seems to have a comprehensive knowledge of the Ford products. Troy Hanlon was extremely professional More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 10, 2023

On time, easy schedule, and quick efficient service. Definitely would recommend this service department to anyone. They will be our go to now for all repairs. More

by crowderjohanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
October 09, 2023

Metro Ford has been our Place to shop for cars and the Service is Super! More

by GBELUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 09, 2023

repair on my seat housing was poor! !! still comes a part? was not informed when they finished there repair? I waited almost 2 and a half hours? More

by tjf727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
October 08, 2023

I’m ok with it so far sort of first time with new car at metro More

by hlk2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Bill Marincic
October 07, 2023

I had an appointment at 9:15 am. At 11:00 no one had come into the waiting room with a diagnosis. I went out to ask about it, finally got it going. Then finally found out what had More

by K.J.DAVIS0334
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 06, 2023

It took four visits in 30 days to fix my driver side window and it looks like it is now fixed. I can’t thank Don Eden enough for all he did for me. There was some confusion about my deductible on my ext More

by WHUGHES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Eden
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