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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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June 09, 2023

The team has always been very honest about how long work will take and that’s appreciated. More

by JILL.GRYGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
June 08, 2023

Great service I’m always happy. Easy to talk to staff and no Chicanery. Can’t complain More

by ronniefreeman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 08, 2023

Ron the service advisor in the truck shop was awesome to deal with and the turn around was fast More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron bissonette
June 08, 2023

I brought my truck in for body work and every time I had to call the shop for updates. I also noticed serval places with extra damage that weren’t there when I dropped the truck off. When I brought it to th More

by ryguy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony in Collision, Gary Askew
June 08, 2023

Rude service advisor jay and manager Troy. Speak down to women, tired of them talking down to me like I don’t know about my vehicle More

by asmith3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon, Jay Ostrander
June 07, 2023

The service department is friendly and helpful and customer focused. I always enjoy working with them. More

by Forward Only Rolling Downhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe, Jay Ostrander, Rob Hitchcock, Cary Peek
June 07, 2023

Metro Ford has been outstanding! Sakes and service have been some of the best people I’ve dealt with in auto industry. More

by Doug B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Jonny Dariano, Sara Wynne
June 07, 2023

I received great service from Metro Ford. The gentleman that helped me was very nice and knowledgeable. More

by sylvanas379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 07, 2023

PARTS CENTER IS ALWAYS READY TO HELP AND GETS TO RIGHT PART THE FIRST TIME More

by jmatgm1
Recommend Dealer
Yes
Employees Worked With
MIKE
June 07, 2023

Professional and accurate. Very happy with the service and the personal that I interacted with. More

by WEBTROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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