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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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June 07, 2023

This is the second truck I bought from Metro Ford so far so good the new truck has got a couple of glitches but service has been very helpful, so I have no problems yet and everyone has been very courteous More

by WCOSTELLO40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 07, 2023

Service personal were friendly & new exactly what I needed done to vehicle.Very happy with service. More

by zigzagdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
June 07, 2023

I have been servicing my vehicles here for years. I have always been happy eoth the service and wait times. More

by 2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon, Jay Ostrander, Rob Hitchcock
June 07, 2023

Awful service, awful tech, awful experience, i was turned away after expressing my unsatisfactory experience More

by Rich smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
June 07, 2023

People were very courteous and professional and prompt. People were very accurate in telling us how long the work would take More

by GABB143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
June 01, 2023

They got me in quick and fixed the issue. The service department people were courteous. I will buy my next vehicle from Metro. More

by Davidlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
June 01, 2023

Very good service ,took care of me in a very perfessional way, I'm on crutches and took care of me like a V.i.p ,I highly recommend them. More

by JETSFAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
June 01, 2023

Every time I go to Metro I always get my truck serviced and back before the time they said it would be ready More

by robo1825
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
May 31, 2023

Needed work was performed completely, and in a short time period. Fortunately, I had points available or otherwise it would’ve been an expensive process for a check up and oil change. More

by vgbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall anyone’s name
May 31, 2023

Dealership hasnt called back in three day of trying to schedule service on my f250. This was after have same problems with radio. Now my tailgate doesnt open and key fab has low battery. They say electron More

by Bobby we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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