Back

Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

Sort by
May 25, 2023

I had my 2015 explorer serviced down at quick lane truck service and I don’t trust anyone else other than Ron Bissonette and Ray to take care of my truck. They both went above and beyond to ensure everythin More

by jstrawberrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette, Ray
May 24, 2023

Have not had a good experience here at any of my appointments. Poor customer service More

by sicklerjamie516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
May 24, 2023

Professional work done in a timely manner. The Metro Ford staff was friendly and knowledgeable. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 24, 2023

Always friendly and accommodating for most everything. I miss John Konik! Will bring my Edge back! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
May 24, 2023

The work I had done was two catalytic converter‘s installed. It took one year to get the parts, but I guess that was out of your control, but I was very happy with working with Rob. More

by Dnwillimott
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
May 23, 2023

I would recommend metro ford service to anyone looking to get their car repair they did an excellent job More

by Fordyce08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
May 23, 2023

Lengthy progress, was promise car back at a certain time numerous times but were delayed. The car ended up still missing a piece to fix my mirror. And the customer was service was not good, couldn’t really More

by ajoyce0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Bill Marincic, Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
May 21, 2023

brought car in for noise in front end. replaced parts but still have issue. bringing back More

by GATESAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
May 21, 2023

Pain in the butt to schedule online. called and I had an appointment the next day.Inspection was quick. More

by Granttheresa56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
May 20, 2023

Don was a pleasure to work with. Explained everything that was needed, and gave an accurate estimate. There were no surprises. More

by emt9370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don eden
...
60
...