3,116 Reviews of Metro Ford - Service Center
Donny was very helpful- he did not “talk down” to me- some service people do, at some dealerships. My concerns were addressed completely and competently. No complaints. some service people do, at some dealerships. My concerns were addressed completely and competently. No complaints. More
Well at Metro Ford they always keep you updated as to the work and how it is progressing. Unfortunately sometimes things happen. The truck was dropped off on Wednesday. Being a diesel dually it takes up a lo work and how it is progressing. Unfortunately sometimes things happen. The truck was dropped off on Wednesday. Being a diesel dually it takes up a lot of space they notified me that the truck wouldn’t be ready as expected and immediately offered me a loaner. Being retired I didn’t care. They finished the job called me and I was amazed at the quality and professionalism that I always get at Metro Ford More
The work done was fine. . but the $150 for checking the heated seats and than the $850+ to make the repairs is crazy..this will be my last ford truck . but the $150 for checking the heated seats and than the $850+ to make the repairs is crazy..this will be my last ford truck More
Intake person Tyler, was knowledgable, efficient and kind during the process. When encountering a problem with getting the bed cover off, staff was very helpful in resolving the issue and contacted me right during the process. When encountering a problem with getting the bed cover off, staff was very helpful in resolving the issue and contacted me right away. More
Ron & Ray are a great addition to Metro Ford as I’ve wrkd w/ them in the past. Great guys & a ton of experience. I highly recommend them & metro ford w/ them in the past. Great guys & a ton of experience. I highly recommend them & metro ford More
Your new Customer Service Gentleman, (Connly? Forgot his name. His 4th day working for you. So new he doesn’t have business cards yet). He. Treated me with such EXCELLENCE and knowledge. I felt s Forgot his name. His 4th day working for you. So new he doesn’t have business cards yet). He. Treated me with such EXCELLENCE and knowledge. I felt so taken care of with the servicing of my vehicle and his discussion promising me future notifications for service appointments for my vehicle that I just purchased. Because of his professionalism I will go no where else but Metro for my future maintenance services. People complain too often please make note of his good job. Leslie More
Great service. From the sale of the vehicle our salesman was AJ and he was great. The guy in the service department Donny he is good, got good customer service skil From the sale of the vehicle our salesman was AJ and he was great. The guy in the service department Donny he is good, got good customer service skills. He says we are related cause we have the same last name. But I don't remember him. Lol More