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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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April 28, 2023

couldn’t have been any better sevice was great. .Very satisfied troy was excellent and very helpful More

by jerry ob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander
April 28, 2023

I am very pleased with Metro. Disgusted with Ford. 3 months w/o truck parts More

by Snydpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
April 26, 2023

Donny was very helpful- he did not “talk down” to me- some service people do, at some dealerships. My concerns were addressed completely and competently. No complaints. More

by Bpropps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
April 25, 2023

Well at Metro Ford they always keep you updated as to the work and how it is progressing. Unfortunately sometimes things happen. The truck was dropped off on Wednesday. Being a diesel dually it takes up a lo More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Jay Ostrander
April 25, 2023

The work done was fine. . but the $150 for checking the heated seats and than the $850+ to make the repairs is crazy..this will be my last ford truck More

by Otisemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
April 24, 2023

Intake person Tyler, was knowledgable, efficient and kind during the process. When encountering a problem with getting the bed cover off, staff was very helpful in resolving the issue and contacted me right More

by JDOWNS8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Gary Askew
April 24, 2023

Ron & Ray are a great addition to Metro Ford as I’ve wrkd w/ them in the past. Great guys & a ton of experience. I highly recommend them & metro ford More

by Drewman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
April 24, 2023

Your new Customer Service Gentleman, (Connly? Forgot his name. His 4th day working for you. So new he doesn’t have business cards yet). He. Treated me with such EXCELLENCE and knowledge. I felt s More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He’s new guy in service. I can’t find paper where I wrote his name.
April 23, 2023

Great service. From the sale of the vehicle our salesman was AJ and he was great. The guy in the service department Donny he is good, got good customer service skil More

by MEDEN1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Eden
April 23, 2023

The service center is always very helpful and willing to help with any question I have. More

by MVPAMPOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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