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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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April 08, 2023

Great service as always, called to schedule drop off which was made easy. Able to drop off overnight. Received a call from Troy midway the next day advising the repairs were completed and can pick up an More

by david_dipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe
April 08, 2023

2nd time bringing my 2022 F250 in, these guys are great! Definitely would recommend to others More

by Pil Sung Taekwondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
April 07, 2023

2021 cant take plow off. Radio not working since last service 20k on tires had to replace. Hassle from service spoke to owner “told too hard on my work truck “ Door wouldn More

by Bobby we
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
April 07, 2023

Have purchased five vehicles from them, they are always helpful in figuring out issue I have with my vehicles. Even though most of the issue are due to recalls they do their best to get is fix as fast as p More

by asmith3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
April 07, 2023

Aiden(? ) was great, I showed up a week early for my appointment, he said he could probably get it in that day to diagnose my CEL. Well an hour and half later More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden I think his name was, younger guy
April 06, 2023

Metro ford were wonderful,pleasant and friendly to me. I would recommend all friends families. More

by chrisphanisnaraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach
April 06, 2023

Fixed my car and it's running perfectly now. This place is where I'll always take my Ford. More

by Deserteagle97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
April 06, 2023

Always a hassle to get someone on the phone to get an update on the status of the vehicle More

by LCARROO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t deal with one specific person , Rob Hitchcock
April 05, 2023

Professional atmosphere-capable and experienced Lincoln auto repairmen - efficient and pleasant service manager Troy O’Hanlon a great asset to your dealership. Convenient location. Pleasant sales departmen More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
April 05, 2023

Speechless because of how terrible the customer service was. Felt like a nuisance here and praying I don’t have to go back. More

by cmiron713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
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