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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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March 31, 2023

Work completed in a timely manner as said and was called when it was done More

by pnj518
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
March 31, 2023

The dealership was very professional. I am very satisfied with the service. I would purchase a vehicle there as they have a lot to choose from. More

by toddwalk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
March 31, 2023

They were very friendly and helpful. They kept me updated. I got my car when promised. More

by rettah35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
March 31, 2023

Service is always great at Metro Ford. Jay Ostrander kept me informed as to everything they found wrong with the vehicle. We will be scheduling an appointment for that within the week More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
March 31, 2023

Friendly staff. Provided quick and accurate service. Also the staff was very accommodating. Will return! More

by SanSan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Gerry Dariano, Roger Gordon
March 30, 2023

Great staff , bend over backwards for me to get me my parts for my towtruck More

by Kraut66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
March 30, 2023

Hats off to Troy and his crew. The staff at Metro Ford really care. I find it hard to believe that two sister dealerships have such a different service philosophy. Metro Fords ser More

by Tgmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
March 29, 2023

I found them to be professional and friendly. A few days after I picked up the car I had to go back to get my phone synced. The 2 gentleman that helped me were great. More

by Dee9163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
March 29, 2023

Easy to talk to. Knew the product and listened to my thoughts and answered my questions More

by burtm0
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Dan Ketchum, Nicole Bellanger
March 29, 2023

Always pleasant to deal with, good communication, it was no problem to wait for my work to be done. I'm not sure what else to say More

by LORRAINE.REIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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