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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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February 09, 2023

Unfortunately my transmission went on me 2 year old Explorer ST 150 miles from home. Metro Ford got me up and running again within 2 weeks due to how busy they were. Ford quality has gone down hill. St More

by gmsutton55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
February 09, 2023

Very polite and knowledgeable services mangers fast service good work happy happy happy happy happy More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander, Sara Wynne, Cary Peek
February 07, 2023

Very professional people and service. I was very pleased with the service. I would not hesitate to recommend your company to friends and colleagues More

by dxazz007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander, Rob Hitchcock
February 07, 2023

First time there, nice and clean waiting room. There for a recall in and out in 20 minutes. More

by ledwards930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 06, 2023

The sales staff was incredibly knowledgable and helpful. I would recommend them to my friends and family. More

by MABEE4FOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
February 04, 2023

Great communication, timely service. Troy Hanlon is very professional and always relays exactly the issues with the vehicle. More

by SUENMATTATGLENWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 04, 2023

Always a pleasant visit only place I go to have my truck serviced thank you More

by Romeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
February 03, 2023

Great workmanship and service. Very friendly and saved me money by looking into my options. More

by NICOLE.CASTELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
February 03, 2023

They called to verify my work was done and confirmed my pickup time, but then the shop was closed when I got there, with no call to let me know the change. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey did not call me letting me know the shop would be closing early., Dave Dariano, Troy Hanlon
February 01, 2023

Service done in a timely fashion and as expected. We feel comfortable bringing the truck there. More

by acpumpkin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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