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Metro Ford - Service Center

Schenectady, NY

4.4
3,115 Reviews

3,115 Reviews of Metro Ford - Service Center

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October 22, 2024

To charge me over $500 dollars to fix nothing and break two windows from going up and down is highway robbery! And to think I worked as a salesman for a few years and made them a lot of money and to have t More

by Al Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Dariano, Rob Hitchcock
October 19, 2024

Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. More

by wthayer1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe, Jay Ostrander, Rob Hitchcock, Gary Askew, Aidan Jones
October 16, 2024

I pass two other Ford dealership to get to Metro Ford. I love the service there , and the no nonsense approach to projects. More

by r.Mahoutchoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Donald Eden
October 15, 2024

my wife and i have both of our cars serviced there,always done on time andnever no issues. rob and troy are always professionaltell me if theres a problem or not. will always have service done there. More

by Denton1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 13, 2024

The story I was given about the noise coming from my steering wheel did not match was Aiden was telling me. First the technician took it for a drive heard something and got another technician to see if More

by niskyredspider
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aidan Jones
October 11, 2024

Donny was so accommodating and kind. They fixed my problem on time, drive me to work, & picked me up! More

by MARINAKRISTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
October 09, 2024

The serve was performed in a timely manner and the work was performed was outstanding with no issues. I would reamend Metro Ford to a friend or family member. More

by jcr2219_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 07, 2024

I use to buy my vehicles from Metro,now I go there just for service, close to home. More

by DAVECAMPODAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
October 07, 2024

Went in for an oil change. Was in and out in about half hour. Aidan is always a pleasure to work with. More

by MelTen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
October 06, 2024

Just good the guy helping me seem to be getting aggravated because I wasn’t understanding what he was saying. More

by NBRUCE1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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