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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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November 11, 2022

Had my car in for collision service. No issues. No surprise costs. They worked well with my insurance company. Helpful staff. More

by Sgcheer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew
November 10, 2022

I keep writing reviews for you guys and I hate being repetitive. Metro Ford is a great place to do business. I would be lying if I said anything else. More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Dariano, Jay Ostrander
November 09, 2022

Great job. Kept car clean and told me everything about the car. Very knowledgeable about my car. More

by sbruno46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, JT Tibbits
November 08, 2022

It was a good experience. They gave me a loaner so I had a vehicle until my car was ready. More

by AIMEE_27_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
November 07, 2022

Very helpful ,kind, I feel very happy and comfortable around the ford dealership and people around this particular place you have a great team there and you should be as happy 😃 and proud of them the wa More

by GDUGAN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden perfect
November 06, 2022

Asked Jay to check out the battery and ignition of our 2011 Ford Fusion. New battery and key codes were reset…good as new. Great job More

by JSLEFTY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
November 06, 2022

Great job on my truck. Fabulous communication. I would highly recommend this dealership for all your needs big and small. More

by Big E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock, Gary Askew, Cary Peek
November 05, 2022

Troy took my truck in on short notice and said they would check it out in between scheduled appointments. They called the next day with the quote for the needed repairs. The next day Troy called to tell me i More

by gatesm
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 05, 2022

Very convenient and polite staff. Very great service thanks for everything. Inspection and recall done too More

by DVANSCHA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 04, 2022

Excellent job, service manager was great answered all my questions. Took interest, very satisfied. Much better than the service I received at Crossroads Ford my last 4 visits More

by Gwhfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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