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Metro Ford - Service Center

Schenectady, NY

4.4
3,117 Reviews

3,117 Reviews of Metro Ford - Service Center

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November 04, 2022

They were fast, efficient and just great to deal with from start to end. Will definitely be back. More

by CKOPACZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rickard, Jay Ostrander
November 02, 2022

Quick check-in, timely completion of service and courteous explanation of the work done before sending me on my way. More

by Rick
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
November 01, 2022

Thank you Troy for all of your work. Thank you Rodney for the rides. Thank you to the person who ordered the necessary part and the person who installed it. More

by peterjcrehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Troy Hanlon
October 30, 2022

I made an appointment 2 - 3 weeks in advance for a state inspection and a repair. I dropped it off at 7:30 am and was called at 3:30 pm to pick it up. The service representative said the inspection was do More

by Fox2294
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
First one .. unknown
October 30, 2022

I always appreciate the great service that I get at Metro Ford. Troy is always so helpful and professional whenever I call for or come in for service. More

by GlamorGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 30, 2022

Had help as soon as I asked. Gentlemen came from behind desk. Asked what I wanted. Came out side to help me link my phone to computer in car. Probably took him thirty seconds. Ve More

by OPRICE6047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 30, 2022

I had a very good experience. They did everything they said they would do. Very satisfied More

by Dgent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 30, 2022

They didn't resolve our Seatbelt issue due to not being able to replicate it. At this time I no longer feel safe with kids in the backseat. More

by Jessicabilo1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Ostrander
October 29, 2022

They always do an excellent job very thorough and never make a mess out of the seats. More

by Kathy kearsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 29, 2022

Great work, polite. Took a long time but that’s due to the mail. Overall good experience More

by shiner-scribe0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
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