
Metro Honda
Jersey City, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This is a bait and switch dealership. Today, I contacted two reps Naomi and Stephanie on availability of an internet car advertised car. I had to ask Naomi twice. Stephanie confirmed 11:46 am. I arrive at two reps Naomi and Stephanie on availability of an internet car advertised car. I had to ask Naomi twice. Stephanie confirmed 11:46 am. I arrive at the dealership approximately 12:33 and was told the car sold. I got upset with the salesperson telling this is my 5th or 6th experience with a Honda dealership that an internet currently advertised car has been sold when I arrive at the dealership after confirming it was available before making the trip. He says the car is wholesale, needs a lot of work, is available but not for sale. I asked why the reps did not state so. He says their responsibility is to bring in customers not make sales. Fyi Honda Certified used websites also currently advertises cars sold/no longer available months ago. The dealers respond that they are not responsible what Honda advertises as inventory at the dealerships. Basically Honda and its dealerships falsely advertises on the internet to bring in foot traffic. You can confirm their business practices for yourself. More
The work was fine but too long to wait and no update on the time when the suv would be ready. I was there for a recall. the time when the suv would be ready. I was there for a recall. More
Great service with a smile! Easy to work with and nice waiting area. waiting area. More
I was assisted by Gabriel and I’m very pleased with the level of service he and the repair team provided. They explained all of the repairs in detail and completed the work in a timely manner. level of service he and the repair team provided. They explained all of the repairs in detail and completed the work in a timely manner. More
They were very helpful thanks for for there patience thank you thank you More
I have visited many Honda stores but only in this one I have had a very bad treatment as a customer and that I have bought two cars in this dealer but the attention is the worst and I do not recommend it t have had a very bad treatment as a customer and that I have bought two cars in this dealer but the attention is the worst and I do not recommend it to anyone. More