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Metro Honda
Jersey City, NJ
3,063 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,063 reviews
June 25, 2021
I’ve been a customer of Metro Honda in Jersey City for the past 13 years the service is outstanding staff is very knowledgeable and friendly the past 13 years the service is outstanding staff is very knowledgeable and friendly More
by MIKEE2
Verified CustomerEmployees Worked With
June 25, 2021
I dropped my car off for a radio issue and they kept it for 4 days. I was never called with any updates about the service and the service advisor refused to pick up any calls. I had to call into the servic for 4 days. I was never called with any updates about the service and the service advisor refused to pick up any calls. I had to call into the service center and complain a few times until they would do anything. When I eventually got my car back my radio still has the same issues so I’m not actually sure if any service was done to my car in the days they had it. More
by S0TERI0S69
Employees Worked With
William Gonzales
June 25, 2021
Genaro and Irvin are so great i was so so happy to be working with them. I walked out of there with a brand new 2022 civic! Love it working with them. I walked out of there with a brand new 2022 civic! Love it More
by GIULIANASOLORZANO
Employees Worked With
Genaro and Irvin , Metro Honda, Jose Cornieles
June 25, 2021
The askd me my car cost to repair 2.300 i wint to other honda auto repair i fixit for 1.200 honda auto repair i fixit for 1.200 More
by ALIN99
Employees Worked With
June 25, 2021
Tried to convince me I needed my transmission fluid and breaks changed. Local mechanic said that is not all correct. My fluid was fine breaks changed. Local mechanic said that is not all correct. My fluid was fine More
by Ssg
Employees Worked With
June 25, 2021
the wait time was ridiculous even with an appointment. the service reps were very slow and showed no urgency while cars were piled up in the lot. the service reps were very slow and showed no urgency while cars were piled up in the lot. More
by DJJENNYM
Employees Worked With
June 25, 2021
There was a problem after body shop and brought it to Gabriel attention and Supvr Christian took care of it on the spot.satisfied Gabriel attention and Supvr Christian took care of it on the spot.satisfied More
by MARTA.MONne Galvin
Employees Worked With
Gabriel and supervisor christian service manager
June 25, 2021
Their service center is horrible. The service rep I dealt with do not follow up with you as a customer. I've been waiting more than 24 hours for a call back from her and nothing. I called back to ask for a m with do not follow up with you as a customer. I've been waiting more than 24 hours for a call back from her and nothing. I called back to ask for a manager and was transferred blindly to a voice-mail that is full. Just terrible!!!! More
by Honda Pilot
Employees Worked With
June 25, 2021
Really bad service. Took my car on a Wednesday at 730am to check AC. They recharged it and then told me condenser was leaking. Fine. Told me it will be next day and the price they quoted with the 20% I had to check AC. They recharged it and then told me condenser was leaking. Fine. Told me it will be next day and the price they quoted with the 20% I had was high. When I questioned the math, the service advisor told me 'oh he got the math wrong' and gave me a different price. The next day I called and they said the car was ready. I went there and then was informed that the condenser they ordered didn't arrive and I'll have to leave it another day. On Friday, they called to tell me that they installed the condenser but after 5 minutes the compressor went out and it would be another ~950 but they will do it for 750. Not even making this up. Beware because things that worked can go wrong at their shop. This is my first and last time to this place. More
by KM
Employees Worked With
Gabriel Martins (service department)
