Metro Honda

I dealt with salesperson Raul Avila and he was great to work with especially with the situation I had with my old car and getting me into a new car. I highly recommend him. work with especially with the situation I had with my old car and getting me into a new car. I highly recommend him. More

Service dept is awesome! Very fluid and easy in and out! From the time i pulled up until the time i left. Very easy. Rachel communicated all details with me. From the time i pulled up until the time i left. Very easy. Rachel communicated all details with me. More

Manager we dealt with was beyond sarcastic & rude after we called him out of trying to scam us out of a $2000 hidden “protection fee”. Avoid at all costs. we called him out of trying to scam us out of a $2000 hidden “protection fee”. Avoid at all costs. More

The service provided by Honda metro of Jersey City NJ was class A. The technicians made sure I understood everything the car needed, that’s an expert in my eyes, The whole staff from beginning to end were so class A. The technicians made sure I understood everything the car needed, that’s an expert in my eyes, The whole staff from beginning to end were so helpful. Great experience would definitely bring my car there again. More

Excellent service. The representative from Sales Dept. was polite, clear and addressed all the issues with my car in a timely manner. I highly recommend this dealership to service your car. was polite, clear and addressed all the issues with my car in a timely manner. I highly recommend this dealership to service your car. More

My Dad took my car in for service and forgot his mask in the car. Manager came and yelled at him. This after the mask mandate has been lifted- but also my 70 year old father forgot. When he asked for his the car. Manager came and yelled at him. This after the mask mandate has been lifted- but also my 70 year old father forgot. When he asked for his key back- the manager came over and yelled at him. Will never go back there due to his attitude. More

I needed an appointment for Monday May 17,2021. I called the Honda Service department, & received an appointment on the same day. The service woman, Rachel Terriogo handled my concerns with very knowledgea the Honda Service department, & received an appointment on the same day. The service woman, Rachel Terriogo handled my concerns with very knowledgeable answers to my questions . More

I was very satisfied with the service I received. I was not in there as long as I expected to be. Everyone was very friendly and helpful. All my questions were answered. I would recommend this Honda dealer not in there as long as I expected to be. Everyone was very friendly and helpful. All my questions were answered. I would recommend this Honda dealership to my family and friends. More

Went there on Saturday May 15 to help my daughter purchase a 2018 CERTIFIED CRV, she was already APPROVED not Pre-Approved for a loan at 2.5%, got to location and observed sticker price on vehicle to purchase a 2018 CERTIFIED CRV, she was already APPROVED not Pre-Approved for a loan at 2.5%, got to location and observed sticker price on vehicle to be just about $5,000 more than what my daughter observed online, she was told that was the "walk in" price and they would honor the online price. My daughter like and wanted that vehicle, so when we sat down to look at the numbers, mind you they were informed of her APPROVED loan, so they ran the numbers and came up with figures financing the loan through their bank, which was the same bank she was received the loan from but at 5%. Then l observed that they wanted to charge $300.00 for the observing the vehicle "online", then another charge for inspecting a CERTIFIED vehicle which I was then told it was out of warranty and then another $2,000.00 for a 2 year service plan, my daughter was looking at monthly payment of over $550.00 When I told them the price of the vehicle from the start was to high and to compare the value via Kelly Blue Book, and lets see what can be done, I wasn't there to try to steal the deal, but I wanted a "FAIR" price. So here come RICHARDO, I asked what he could do, told me he couldn't do that number, "never" made a counter offer BUT offered to take $100.00 of the price; a whole $100.00. I could have been "THAT" guy with such a insult but I wasn't, my daughter and I just got up and left, sat in my car for a few minutes and left. We went to a Honda Dealer in YONKERS, NY purchased a 2020 CERTIFIED CRV, with no B.S. additional charges and with a monthly payment in the mid $300's. Two days later, my daughter received 2 text messages, 1 from someone name Benny (so call sales manager) and a female who wanted to speak to her, my daughter informed her that she had already purchased a vehicle. This dealership reminds me of one in Queens, NY named MAJOR WORLD, with all these hidden fees, such a relief knowing that we didn't purchase a vehicle from this place. The young lady who assisted us was very nice and pleasant. More

Speedy recovery on the recall to my 2019 Honda HRV. Same day service keeping my family safe on my new vehicle. Want to thank you Honda Team keep up the excellent work. Sincerely Mr. & Mrs. Gerena day service keeping my family safe on my new vehicle. Want to thank you Honda Team keep up the excellent work. Sincerely Mr. & Mrs. Gerena More