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Metro Honda

Jersey City, NJ

4.4
3,064 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
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540 NJ-440

Jersey City, NJ

07305

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Showing 3,064 reviews

April 26, 2021

I really like the mechanics and the service area staff. Really nice, helpful and will show you what needs fixing and prioritize repairs. This is a busy shop! Came In for an oil Repair and decided to also More

by Kismetkatsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan was service staff and Inram (spelling?) was tech
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

April 26, 2021

Wait time was not bad at all. Rachel was able to get my recall car recall in same visit. Originally came for something else and got both things done at once. Very satisfied customer . More

by JNG81302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Metro Honda responded

We are glad to hear of your experience. We hope to see you again in the future!

April 25, 2021

Exceptional customer service shown by David. Very easy to deal with and worked with what we need and suggested best option. He guided us well! More

by Abigail Valenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Metro Honda responded

Thank you for the review, we are glad to hear of your experience! We hope to see you again in the future.

April 24, 2021

Very poor service from Gustavo Rios. He was very unprofessional and rude. He deserves zero stars. I hope for better customer service next time I go. More

by arj
Recommend Dealer
No
Employees Worked With
Gustavo Rios
Apr 26, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. This is not how we do business here at Metro Honda. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

April 24, 2021

It was a great experience. My salesperson Horacio García was very helpful from the beginning to the end. I will definitely come back and refer my family and friends. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio Garcia, Max Del Negro
Apr 26, 2021 -

Metro Honda responded

Thank you for the review, we are glad to hear of your experience! We hope to see you again in the future.

April 24, 2021

The repairs on my car were a bit pricier then I would have liked, but the overall good customer service was great and did offer a slight discount More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Apr 26, 2021 -

Metro Honda responded

Thank you for sharing your feedback. If we can be of further assistance to you, please let us know. Thank you!

April 24, 2021

Hey I went their for my routine B7 maintenance & they told me a recall of fluid pump in ur vehicle so come back next week but then they did it at the same moment that was so great Kudos 100/100. Thank More

by naineshshah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Metro Honda responded

Thank you for the review, we are glad to hear of your experience! We hope to see you again in the future.

April 23, 2021

Raul was extremely helpful and knowledgeable of the vehicles and services. He went above and beyond to locate the vehicle I was interested in leasing. More

by jjsilva333.js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Avila
Apr 23, 2021 -

Metro Honda responded

Thank you for sharing your experience working with Raul! It is a pleasure to assist you. We hope to see you again!

April 23, 2021

Our salesman was very helpful and friendly.He took the Our salesman was very helpful and friendly. He took the time to explain everything and he didn’t mind speaking in both English and Spanish so that bo More

by mfranc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Garcia
Apr 23, 2021 -

Metro Honda responded

Thank you for the excellent rating! We are glad to hear of your experience working with Horatio. Looking forward to seeing you again in the future.

April 23, 2021

They made promises and went back on them and portrayed it as it was my fault. They use your lack of knowledge to gain more by add ons and keeping certain information from you is this how we treat customers More

by Sashasantiago87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Bivins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas baker/ Louis Martinez , Metro Honda
Apr 23, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

Apr 23, 2021 -

Sashasantiago87 responded

you can respond on here so it’s made public I’ve already sat at metro twice was told fees would be waived but yet again more lies my name is Sasha Santiago but I’m sure your aware because you came into the office

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