Metro Honda

Wilson Rivera was great Just a smooth transition ...very knowledgeable staff ....was no pressure from the sales staff....Wilson Rivera was very patient on explaining the who Just a smooth transition ...very knowledgeable staff ....was no pressure from the sales staff....Wilson Rivera was very patient on explaining the whole process ...thank you Wilson..... More

Excellent Service I have bought my car in this dealership about 10 years ago, and since then Metro Honda have been servicing my car with no complaints. So far I have fo I have bought my car in this dealership about 10 years ago, and since then Metro Honda have been servicing my car with no complaints. So far I have found them to be honest....professional... and fair with excellent customer service. Thank you Metro Honda!! More

best experience ever nice people everybody helpful kind always have good experiences to go metro honda they r really good service area service advisories r experienced the nice people everybody helpful kind always have good experiences to go metro honda they r really good service area service advisories r experienced they r helpful More

Shady Service Advisors I have been receiving the $39.99 Honda Works Special straight from Metro Honda ever since I got my first car in 2015 every month up until now and with I have been receiving the $39.99 Honda Works Special straight from Metro Honda ever since I got my first car in 2015 every month up until now and with this coupon, the service includes the following: Change Engine Oil, Tire Rotation, Multi-Point Inspection, and Battery Check Only thing they do is charge me extra $10 since the coupon is only for conventional oil and not synthetic. Why they send me that coupon knowing I have an Accord that uses synthetic oil? Who knows but since $10 isn’t that much, I don’t mind it. Recently got the new Accord and with over 8300 miles in, it’s due for a tire rotation. I went in today, July 2, 2019 to use the “special” and get my tire rotation in. At first, my service advisor, Steven, tells me that he couldn’t find the coupon on his end and that he’s never seen this coupon before. I told him that before they’ll just charge me extra $10 for the synthetic oil. He says ok and tells me he’ll do that. I then tell him I also want to use the “Tire Rotation” part of of the special but says nothing. Few quiet minutes later, he prints the paper and tells me that it’ll be about two and a half hour wait due to being short staffed from vacations, etc. Waited patiently in the waiting room till 6:35pm and finally got my car. Steven comes, and tells me everything was good.... tells me that I didn’t need the tire rotation pulls out the service paper, and points to the section of how much thread life my tires still have.... thread life... tire rotation....... I may not be a mechanic but really?! What kind of idiot does he think I am? Thread life is tire rotation???!!?!?! I really thought Steven was a cool guy, but he’s shady. Being that I waited almost 3 hours after a 10 hour shift at my job, I paid and left. This place is super shady! Why send coupons to your clients and then when it’s time to redeem/use these so called “specials” it’s nowhere to be found in the system?! Really angry and such a waste of time with this shady place. Never doing business with this place ever again. More

Excellent service Awesome 👏 and excellent service for a oil change and transmission work and brakes and lights , done , was done before , our got out of work great Awesome 👏 and excellent service for a oil change and transmission work and brakes and lights , done , was done before , our got out of work great job , and communication with the guys More

Prompt, professional and courteous! This dealership deserves my 5 stars because we are 6 time repeat customers and each time was a joy to work with them. John, Horacio and Paul were all This dealership deserves my 5 stars because we are 6 time repeat customers and each time was a joy to work with them. John, Horacio and Paul were all excellent. We love our new Pilot. Thanks!!! More

Another VIP Pro-Service Experience From Metro Honda In JC! Leasing vehicles from Metro Honda in Jersey City for over 20 years. GM Anton rolls out VIP carpet. See Manager John P. & Salesman Horatio. Painless!!! Leasing vehicles from Metro Honda in Jersey City for over 20 years. GM Anton rolls out VIP carpet. See Manager John P. & Salesman Horatio. Painless!!! More

Excellent Our experience was good, we had to we had to choose between Toyota and Honda, and Honda was our best sho our best choice ,we are happy to make busine Our experience was good, we had to we had to choose between Toyota and Honda, and Honda was our best sho our best choice ,we are happy to make business with Metro Honda and Melvin and Raül are the best, thanks for their service and patient More

Excellent Custoner Service Everyone was friendly and eager to fill my expectations and they did! It was my first time there and I will definitely be back. Great job from Danny R Everyone was friendly and eager to fill my expectations and they did! It was my first time there and I will definitely be back. Great job from Danny Rivera to the gentleman that gave me ride to my home. More

Poor Customer Service They refuse to fix parts that are covered under warranty . Bad attudie and unpolite customer relationship. Basically, their warranty is a theft and is They refuse to fix parts that are covered under warranty . Bad attudie and unpolite customer relationship. Basically, their warranty is a theft and is not worth of buying. More