Metro Honda

Another VIP Pro-Service Experience From Metro Honda In JC! Leasing vehicles from Metro Honda in Jersey City for over 20 years. GM Anton rolls out VIP carpet. See Manager John P. & Salesman Horatio. Painless!!! Leasing vehicles from Metro Honda in Jersey City for over 20 years. GM Anton rolls out VIP carpet. See Manager John P. & Salesman Horatio. Painless!!! More

Excellent Our experience was good, we had to we had to choose between Toyota and Honda, and Honda was our best sho our best choice ,we are happy to make busine Our experience was good, we had to we had to choose between Toyota and Honda, and Honda was our best sho our best choice ,we are happy to make business with Metro Honda and Melvin and Raül are the best, thanks for their service and patient More

Excellent Custoner Service Everyone was friendly and eager to fill my expectations and they did! It was my first time there and I will definitely be back. Great job from Danny R Everyone was friendly and eager to fill my expectations and they did! It was my first time there and I will definitely be back. Great job from Danny Rivera to the gentleman that gave me ride to my home. More

Poor Customer Service They refuse to fix parts that are covered under warranty . Bad attudie and unpolite customer relationship. Basically, their warranty is a theft and is They refuse to fix parts that are covered under warranty . Bad attudie and unpolite customer relationship. Basically, their warranty is a theft and is not worth of buying. More

Very welcoming!!! I signed up on a 3rd lease with Honda and I was completely satisfied w/ everything/ways it was handled. Mr. Wilson Rivera and the rest of the staff we I signed up on a 3rd lease with Honda and I was completely satisfied w/ everything/ways it was handled. Mr. Wilson Rivera and the rest of the staff were consistent in their polite greetings and made me and my friend very well attended and left w/o any complaints. That was a great experience, considering my bad allergy, Mr Rivera assured us comfort, and ease in negotiating, the whole process was a great experience, thank you all and keep up the great work. Thanks to Mr Wilson Rivera and the rest of finance staff!!!! More

Great customer service I recommend Karla Santan!!...as a sales person very energetic and a happy person great customer service. And speak both languages ingles and Spanish I recommend Karla Santan!!...as a sales person very energetic and a happy person great customer service. And speak both languages ingles and Spanish very well. More

Extremely poor service Car was ready for pickup at 2 pm but when I went to pickup it wasn’t cleaned. Oil change was done in the bill but still showed 40%. Reason told was th Car was ready for pickup at 2 pm but when I went to pickup it wasn’t cleaned. Oil change was done in the bill but still showed 40%. Reason told was the service guy forgot to change oil. Had to wait an extra 2 hours and nobody cared to inform me once car was done. I don’t have any confidence now if metro Honda actually did any service or just charged me for those. More

Metro Honda Great service The price was great the service was excellent and the time that I needed to wait was less than I expected I would definitely recommend Great service The price was great the service was excellent and the time that I needed to wait was less than I expected I would definitely recommend Metro Honda More

Incompetent staff I am very disappointed with the service provided at Metro Honda. I wish I could give ZERO rating. Very incompetent staff who do not complete the neces I am very disappointed with the service provided at Metro Honda. I wish I could give ZERO rating. Very incompetent staff who do not complete the necessary paper work and the conversations happening on phone/email are considered void. As a consumer you would take the word of your sales rep if they say they will provide you the second key a week later or next time you visit to collect registration. When you actually book appointment with service team they charge us for the key since the sales rep forgot to enter the details of item pending in the system/or signing a document that we as a consumer weren’t aware of. I would not recommend this place as they are just trying to rip you off in everyway possible. In case you still plan on going with the dealership make sure to take everything in writing (anything they deliver or not deliver at the time of purchase) and question the entire contract since they won't explain you the difference between car price and on road price. They try to sell you things as "perk" even though you end up paying for it. More

A waste of time! I went yesterday to trade-in my current civic for an accord, and spent close to 5 hours there for nothing. The 2 sales managers have horrendous custom I went yesterday to trade-in my current civic for an accord, and spent close to 5 hours there for nothing. The 2 sales managers have horrendous customer service. Told me I had to wait 35 minutes for the finance team because they were “busy”. Comes back 30 minutes later to tell me that I was approved but they needed to “tweak” the approval for a supposed better offer on the “best” deal I was getting, and that they would call me back the following day. It’s the following day and I have yet to hear from anyone. I will never ever come back there again. My family has been going to this dealership for over 20 years, and it’s always the same xxxxxxxx. Thanks, but no thanks. More