Metro Honda

Good Service Department! I always had a pleasant experience with the service department and they ensure to keep my car always clean and in good condition with minimum changes I always had a pleasant experience with the service department and they ensure to keep my car always clean and in good condition with minimum changes required. More

Customer-friendly I had a great experience. Friendly rep, went out of his way to be helpful. I was pleased that I picked this dealer for service. I had a great experience. Friendly rep, went out of his way to be helpful. I was pleased that I picked this dealer for service. More

Best Experience My best experience so far dealing with a sales person. Very straightforward, accommodating and helpful. As a whole the staff are friendly and and resp My best experience so far dealing with a sales person. Very straightforward, accommodating and helpful. As a whole the staff are friendly and and respectful. I would definitely recommend this dealership with friends and family and the salesperson that helped me purchased my new car. More

Service I am very much satisfied with the overall service. Nice place, people and scheduling an appointment is really quick and easy. Price is fair as well. I am very much satisfied with the overall service. Nice place, people and scheduling an appointment is really quick and easy. Price is fair as well. More

Great Service Andre was very helpful and informative and the service I received was great. I will be returning for future issues and maintenance for my car. Andre was very helpful and informative and the service I received was great. I will be returning for future issues and maintenance for my car. More

Excellent service I always receive great service at Metro Honda. Rachel was knowledgeable and friendly and made my visit a great experience, which is why I always use I always receive great service at Metro Honda. Rachel was knowledgeable and friendly and made my visit a great experience, which is why I always use them. More

Unprofessional staff Waste my time and couldn’t change engine oil because of aftermarket oil filter it’s totally ridiculous. Unfriendly and indifferent staff. Looks like t Waste my time and couldn’t change engine oil because of aftermarket oil filter it’s totally ridiculous. Unfriendly and indifferent staff. Looks like they didn’t want perform discounted service. More

Service Am grateful for the service l received. My phone call about my concerns was well received. My appointment was prompt. My vehicle was thoroughly checke Am grateful for the service l received. My phone call about my concerns was well received. My appointment was prompt. My vehicle was thoroughly checked and every step was explained to me. The staff was welcoming. More

The dealership won't send me the title to my car. We bought a used CRV from the dealer back in October of 2017, for which we paid cash. A few months later they started sending us postcards that they We bought a used CRV from the dealer back in October of 2017, for which we paid cash. A few months later they started sending us postcards that they had our title and I should call them. They said we had to come to the dealership and sign some forms to get the title. We told them we live a couple of hours away in central Jersey, we didn't want to pay for gas and tolls to and from Jersey city, and could they please just send us the title--we would sign any papers and return these to the dealer. They won't send the title via certified mail or FEDEX, so we are at a disappointing standoff. Based on their unwillingness to work with us to get us the title I would not recommend, nor would we buy another car from this dealer. We're going to file a complaint with the Better Business Bureau next, but I'm not sure any of this will help solve the problem. More