Metro Honda

Amazing Service I bought my first used car from this dealership! A 2007 Subaru Legacy! I was uneasy about the price, but in reality I got a used car in great conditio I bought my first used car from this dealership! A 2007 Subaru Legacy! I was uneasy about the price, but in reality I got a used car in great condition for a great final price. The employees are very friendly. As for Mr. Kirolos Gabra, he was a great salesman but was also very helpful. Mr. Kabra along with Mr. Sammy Farag made sure I felt comfortable and got me a great deal! I truly recommend this dealership!! Thank you for all your help! More

Metro Honda scammed soldier I recently got back from a deployment and haven't got my car serviced in a year, so I went in for an oil change. With the purchase of my car (2012 Hon I recently got back from a deployment and haven't got my car serviced in a year, so I went in for an oil change. With the purchase of my car (2012 Honda Civic Si) I was offered a life-time free oil change. So I get to the dealership and the manager said my lifetime oil changes were voided because I wasn't getting my car serviced when I told him I recently got back from a deployment. I was overseas for over an year and I couldn't get the services. I ended up paying for the oil change and was very mad at the disrespect I got for the manager. Will never be going back to Metro Honda again for services. More

Great Service! Bought a Honda Pilot, everybody was nice and straight forward. Sammy and Kiro made the buying process really smooth and even allowed us to take the ve Bought a Honda Pilot, everybody was nice and straight forward. Sammy and Kiro made the buying process really smooth and even allowed us to take the vehicle to and from home for a test drive. Great service! More

excellent dealer great people !! i got my Honda CRV car from there ..they are the best .. Samy and Cody are awsome they are so helpful patient helps you get the best deal I recomm i got my Honda CRV car from there ..they are the best .. Samy and Cody are awsome they are so helpful patient helps you get the best deal I recommend this place for anyone More

Very worst customer service Purchased a used Nissan Sentra 2009 model car first which I had to return it in a month as it had starting problem even after they fixed it three time Purchased a used Nissan Sentra 2009 model car first which I had to return it in a month as it had starting problem even after they fixed it three times (I only drove it only twice during the time I had the car, from Metro Honda to home and back to Metro Honda). Metro Honda agreed to take back the care and to go for a different car. So went a new Honda Accord LX and the sale was completed. Note: My old care was taken as trade in not like replacement and adjusting the money. I lost $3000 in this trade (which were dealer chare, GAP coverage etc…). My worst experience was with the cancellation of extended warranty that I took for the Honda Car with Honda Car, which was handled by “Antonio Olivo”. The actual processing time by Honda Care to dispatch you check is only week from the date the filled form is submitted with odometer. I got my check only after 4 months after multiple followup and visit to Metro Honda. Antonio Olivo never returned any of my call. Was able to reach him after 10 days to get an update as I did not receive my check after one and half months from the date I submitted but he refused to give the contact details of the person who submits the filled form for me to get and update and he also cannot do anything as his work is also (fill the form and submit to her). Finally he agreed to get an update and requested me to call back at 2:00 PM and again was not able to reach him or any of the branch manager over call for the next 10 days. Finally when I got Antonio over call this was his response: Why do you keep filling my voice mail and don’t call me back again. You can speak with my manager. So he has intentionally avoided my call and delayed the process. This was the worst of all. For almost 2 and half months the form was not submitted and they did not listen to me when I checked with Honda Care and said that they have not received the form. Finally I got the cancellation form Honda Care representation and filled it and went to Metro Hond to get the odometer form so that I can submit myself (submission is very simple scan the filled form and email it). That when I believe actually they submitted the form and gave me copy of the submitted details. But again they made mistake, filled up different cancellation date which exceeded 60 days free cancellation limit instead of actual cancellation date that I clearly specified. Metro Honda deducted $240 instead of giving me the full payment, Which I informed to one the branch manager and they agreed to pay $240 but still I have not received the check from $240 and it has crossed 6 weeks. Again I have to go and check with them directly. Also they marked the check to be returned to the back instead of me, which I have filled correct selected in my form (selected the option to return to me). This again caused a delay of addition 3 weeks as the check was returned back to Hond Care by the back. I was not able to visit Metro Hond immediately as work hours are different. So my advise is to visit Metro Honda directly if your call is not returned in a day or so. More

Excellent experience - see Mike Booker, the best salesman! I had an excellent experience at Metro Honda in Jersey City. I had done the research and contacted a number of dealerships and was prepared to visit m I had an excellent experience at Metro Honda in Jersey City. I had done the research and contacted a number of dealerships and was prepared to visit many of them this weekend but I was incredibly lucky to walk in and be helped by Mike Booker. He is an amazing salesman. He knows his business and doesn't play around. He was fair and really friendly and explained everything. I have bought a number of cars over the years and this was the best sales experience I've ever had. No joke. See Mike Booker if you want a fair deal and someone who is just a pleasure to work with. I love my new Civic, got a good price for my trade-in, and I can recommend Mike and Metro Honda to everyone. I almost forgot to add that Madison Miranda was super helpful with the financial paperwork! More

Bought Honda Accord 2015 model Visited this dealer today with an intention to buy a new Accord. Received complete information from Cody, and a good deal for the financing rate with Visited this dealer today with an intention to buy a new Accord. Received complete information from Cody, and a good deal for the financing rate with help from Sammy. Good friendly people. Highly recommend this dealership for anyone. More

Great Experience My wife and I came to Metro Honda in Jersey City to purchase a used car. We had done our used car research and know pretty much what we wanted and wh My wife and I came to Metro Honda in Jersey City to purchase a used car. We had done our used car research and know pretty much what we wanted and what to expect. We met this young man by the name of Nick Hardone by the door. We explained to him what we were looking for and ask about other options available. Nick was very warm, patience, thoughtful and knowledgeable. He answered all our questions and showed us all that was available and within our budget. We also spoke to his manager, Sammy Farag, who was very helpful in going through the details of the various purchase options available to us. It was a Saturday and Metro Honda was very, very busy....... Nick answered all our questions very politely and patiently and stayed with us until we left........believe me, we had a lot of questions for him. Because of Nick and Sammy, we had a wonderful experience purchasing a Honda Accord and we would recommend them to anyone. DD More

Amazing experience I'm always reading reviews but this is my first time actually writing one. I went to Metro Honda to lease my very first vehicle, after doing a little I'm always reading reviews but this is my first time actually writing one. I went to Metro Honda to lease my very first vehicle, after doing a little research I decided to make an appointment with Michael Booker based on his reviews. Leasing my first car was scary, and I did not want to feel pressured into anything I wasn't ready for, not only was Michael Booker charming and professional, he was very patient and understanding. He worked with my budget and he made not only me, but my son and mom feel very comfortable. He took his time going over everything with me and even stayed longer than he had to just to make sure I was leaving out of Metro Honda satisfied. Everything was easy and fast. Whether you are financing or leasing a vehicle I highly recommend Michael Booker! he truly is the best hands down. Thank you Booker you're appreciated Quanea C More