Metro Honda

Recently bought a CR-V from Metro Honda. The process is very straightforward. Henry Ong is very helpful on test drive and etc. I would recommend Metro Honda to anyone who is interested in Honda cars. very straightforward. Henry Ong is very helpful on test drive and etc. I would recommend Metro Honda to anyone who is interested in Honda cars. More

DAYAN COHEN; our service advisor is very helpful & knowledgable in his field. He is an asset to your institution. We have a great time and we hope you keep up the good work!!!'?? knowledgable in his field. He is an asset to your institution. We have a great time and we hope you keep up the good work!!!'?? More

I recently bought an brand new Honda Fit from Metro Honda. Henry Ong was my salesmen and he was very helpful. Henry explained everything along the way and made the whole experience easy. He also got me Honda. Henry Ong was my salesmen and he was very helpful. Henry explained everything along the way and made the whole experience easy. He also got me a very good deal on my purchase. The entire overall experience was very good, i recommend Henry and Metro Honda. More

The day before I had an unpleasant experience at two dealerships that took up my whole day.They refused to work with me and tried to sell me something I didn't want! I was extremely annoyed at this. Tha dealerships that took up my whole day.They refused to work with me and tried to sell me something I didn't want! I was extremely annoyed at this. That night when I returned home I did research on another car that I was interested in (Honda CRV) and decided to head over to Metro Honda the next day. The next day I prayed on it and went in. Upon entering I talked with the receptionist then Mr. Henry Ong came by. We greeted each other then went on to discuss what I was looking for. As we were heading out to see the vehicle, I saw one in the showroom. I checked it out and loved it! Shortly after we took one on for a test drive. When we returned it was down to business! Mr. Ong was very helpful. It took us quite some time to work out what I wanted, however, he broke down the numbers and provided me with many options. In the end we worked it out and I went home with my new car! More

We went to Metro Honda to purchase a Honda Civic on October 26th. We settled on getting the EX-L and was told that the MSRP for the car is $24,000. When we asked why the MSRP is much higher than what October 26th. We settled on getting the EX-L and was told that the MSRP for the car is $24,000. When we asked why the MSRP is much higher than what is listed on Honda website, Billy Kavaleiratos explained to us that the $24,000 includes the destination charge, which is $790, and the accessory package that is worth $1,000. We negotiated the price down to $21000 and Billy Kavaleiratos told us that the car will be available by Monday. We paid the deposit for the car and did the paperwork. Come Monday, Billy Kavleiratos left us a message and said that he located the car, but this one has a different accessory package on it and we would have to pay an additional $275 on top of the price that we originally agreed. It’s unbelievable that a dealership can take your deposit for the car that they said they have in the inventory and turn around and said that they don’t have it and ask the customer to pay more to get whatever car they have now. First of all, the car that we negotiated had an accessory package that is worth $1000 (or so as they claimed it is worth) so one must wonder what kind of accessory that this new car has that would cost $1275. When we asked what is included in the accessory package, we were told that this car has the trunk tray, mud guard, and the wheel lock. We looked up the price for these 3 and at most, the parts cost less than $300. So why would we have to pay an additional $275 on top of the $1000 we already paid for accessory? We would love to get an explanation for that. We asked Billy and his manager to fax us a list of the accessories that will be included in the $1000 accessory package and they said they will do it right away. The conversation took place at 10am. By 2pm, nothing came. Called and left Billy a voicemail asking him to let us know what is going on. By 4pm, still nothing came. No fax, no phone call, not a single explanation. We called the dealer again and asked to speak to either Billy or his manager. We were told that both of them have customers and cannot take our phone call. This is Wednesday, 4 days after we left the deposit for the car….still no car, no phone call, no explanation from the dealership. What a great service that they have there at Metro Honda! More

Billy provided excellent customer service! He went out of his way to work with us to make sure we left satisfied. I would definitely purchase a car from him again in the future! Rafael was also very nice dur his way to work with us to make sure we left satisfied. I would definitely purchase a car from him again in the future! Rafael was also very nice during the test drive! More

I had the best experience at Metro Honda. They are great people and Micheal Booker was my man. Anyone looking to buy car, you should really check this place out. people and Micheal Booker was my man. Anyone looking to buy car, you should really check this place out. More

Our experience was wonderful with Metro Honda, specially the guy Albaro, he is such a nice person ,very helpful. He did great job.he answered all our questions and explain in details. I will defiantly recom the guy Albaro, he is such a nice person ,very helpful. He did great job.he answered all our questions and explain in details. I will defiantly recommend Metro honda to all my friends. More

Very friendly and knowledgeable. Went in for a test drive and left in a brand new Honda Ridgeline. Would definitely recommend to friends and family. All future car purchases will be with these guys... and left in a brand new Honda Ridgeline. Would definitely recommend to friends and family. All future car purchases will be with these guys... More

My experience at Metro Honda was spectacular! I purchased a 2013 Honda Civic on Saturday, Sept 14th. I had to return to the dealer on Tuesday, Sept 17th because my brakes were making noise. To my luck, when a 2013 Honda Civic on Saturday, Sept 14th. I had to return to the dealer on Tuesday, Sept 17th because my brakes were making noise. To my luck, when the car was driven by the service dept, it was not making any noise. On Friday, Sept 20th, I had to return to the dealer for the same reason. I spoke to Marty Tan, my sales consultant, and explained the problem. He brought me over to the service dept where the car was driven around and this time, the noise was heard. Service dept took the car in and fixed the problem. Unfortunately, when I drove the car around the following morning, the noise was back. I went straight to Metro Honda and once again spoke to Marty. He was definitely concerned and again brought me over to the service dept where I spoke to George and Dayan. They were all extremely helpful and did their absolute best to try to solve the issue. The biggest problem was that the car was not making any noise while we were there. Marty had Diego, a member from the service dept, come in and take a look at the vehicle. He did explain that there was no danger in driving the vehicle but definitely understood my frustration. After all this unfortunate problem that occurred, John Chatzopolous stepped in and agreed that it was an inconvenience to have to keep coming back for the noise. He completely understood the frustration and decided that giving me a new car would be best. To make all this even better, I was given a blue Civic (my first color option but the color was not available at the time of purchase). After the great news, I passed onto Albie Rivera, a sales consultant, (Marty Tan was not in) whom was able to get me in and out of the dealer quick. Along with Madison, Scott and John's help. Metro Honda has definitely helped one of my dreams come true. They were all extremely helpful and I am beyond pleased with their service. I look forward to continue making business with Metro Honda and would most definitely recommend this dealer to anyone. More