Metro Honda

The quality of customer service at this dealership is unmatched by others I have vistited. The employee I worked with was knowledgeable and patient and made sure my experience wa a positive one. I would unmatched by others I have vistited. The employee I worked with was knowledgeable and patient and made sure my experience wa a positive one. I would definitely recommend this dealership to others and will be back to have my car serviced again. The employee's name was Eric Silva. More

Our car was seriously damaged during the oil change, and nobody told us that. When we drove the car back home, we noticed the strange sound. We don't use the car often, so we took it to the mechanic today, nobody told us that. When we drove the car back home, we noticed the strange sound. We don't use the car often, so we took it to the mechanic today, one week after the oil change. The mechanic said that the damage like that can happen after the car is severely racked. He said that it was possible that it was damaged during the oil change. When we brought the car to Metro Honda, it was fine, just needed oil, in the notes that we received from Metro Honda, the damage wasn't there. But when we picked up the car, it was definitely having problems and making noises. We're 100% sure, that during the oil change the car was damaged. Now it's not in the working condition. Since we didn't go right back to the dealer after the oil change because we didn't have time, now we can't prove that they caused the damage. I'm not saying they did it on purpose, but they could have at least admitted it, since there is no way they didn't notice it. We're never going back to this place, and will warn all our friends about it. More

i got a leased car and they sales person was calling me like 3 times a day to get this deal done. he tried to get all the paper like ss card and green card, pay stubs, everything. then after he collected w like 3 times a day to get this deal done. he tried to get all the paper like ss card and green card, pay stubs, everything. then after he collected what he needs, he ignored my calls completely. i tried to call and leave a msg because i wanted to know if everything was going smooth with the dmv, but he didnt reply. Then i received a mail stating that i need to call my sales person because my papers werent complete. so, I called him like 3 times then he called me saying that my papers are cool and nothing to worry about. my temporary plate was going to expire aug 22. I called him on for a week to see if my plate was ready and he eventually respond to my called on aug 19. he told me that i will get the plate before aug 22. i didnt receive any called from him or the dmv departments and i lift tons of msg and voice mails. so i went to the metro honda location after work on aug 22 trying to figure out a solution and all what they have to tell me is that they are SORRY but they have nothing to do ( after a month they are telling me that). so i went to rent a car and i gave them the invoice and tell now i didnt receive my money yet. honestly i didnt expect this kind of attitude or lake of work ethics like this dealer. i was surprised that they are telling me if i would recommend METRO HONDA to someone else !!!!!!!!!!!!!!!!!!!!!!!!!! xxxx NOO More

This is our 3rd experience with this dealer and it continues to not fail us! We hope to visit again in the future for our next lease, continues to not fail us! We hope to visit again in the future for our next lease, More

I recently brought a certified used car from Metro Honda, I am happy with this deal and looking forward for more deals in future as well. I am happy with this deal and looking forward for more deals in future as well. More

I would highly recommend purchasing a new or used car from Metro Honda. The streamlined sales and dealing with their people made it a pleasure to purchase a new car. It was worth the ride over the bridge from Metro Honda. The streamlined sales and dealing with their people made it a pleasure to purchase a new car. It was worth the ride over the bridge from Staten Island. More

I had a good experience in purchasing my new car in Metro Honda, the sales person are very friendly and professional doing their job.. Metro Honda has a Good customer service... Honda, the sales person are very friendly and professional doing their job.. Metro Honda has a Good customer service... More

I found a great used truck, they called to set up appointment. Drove 6 hours just for them to tell me that the truck was sold the day before. No courtesy call, they even called me same morning to con appointment. Drove 6 hours just for them to tell me that the truck was sold the day before. No courtesy call, they even called me same morning to confirmed the appointment. I lost a day of work, and I left empty handed. NEVER coming here.... More

I went to lease a Honda 2013 Accord and ended up buying a new Honda 2013 Accord. The overall experience was excellent with the dealership. I would particularly like to mention Giovanni Sanchez for his excel new Honda 2013 Accord. The overall experience was excellent with the dealership. I would particularly like to mention Giovanni Sanchez for his excellent customer handling skills and creating a nice environment for the customer. Giovanni was very patient while listening to my queries and provided very thoughtful information which helped me in purchasing my car. I would definitely like to recommend Giovanni to anyone who is looking for a helpful, experienced and enthusiastic car sales manager. More

From the moment I met Jeison Martinez he made me feel From the moment I met Jeison Martinez he made me feel very comfortable and I knew he was someone who would listen and could work with. He showed me From the moment I met Jeison Martinez he made me feel very comfortable and I knew he was someone who would listen and could work with. He showed me the car I was interested in , took it for a ride and proceeded to give me the best offer I was comfortable with. He has great personality and so pleasant to work with. I would recommend him to anyone who wishes to purchase a Honda, and hopefully he will be there when I come back in 3 years. Thank you Jeison. Dora Moser More