Metro Honda

Very satisfied with customer service. My father has a Honda and i love his so since I need a new vehicle, we came here. Found one I liked and we purchased one. Honda and i love his so since I need a new vehicle, we came here. Found one I liked and we purchased one. More

I have had credit problems been to other dealers only to be disappointed. At Metro I was treated with respect and they went way beyond any other dealer had ever gone, needless to say I left with a new Civic be disappointed. At Metro I was treated with respect and they went way beyond any other dealer had ever gone, needless to say I left with a new Civic happy as can be with this purchase. My many thanks to all at Metero you have a customer for life. More

I have had great experience so far with service. They have great customer service. I did not buy my car at this dealership but i get my car serviced here. My service writer name is "Juan Gallego" great s have great customer service. I did not buy my car at this dealership but i get my car serviced here. My service writer name is "Juan Gallego" great service points you out with what you have to do and does not try to rip customers of. He has satisfied me with the service he has offered me. I have also recommended a few friends as well to "Juan" and they also have good things to say about him and his work. They are satisfied with the work that is done and the way that customer service treats there customers. I recommend for people to get there car serviced here. They have great service and will get the work done the rite way. These people at Metro Honda know how to welcome there customers and will guide you on what you need done. They have kept me happy with there loyalty there for I will stay a loyal customer. More

I had very great experience at the dealerships service department. I brought my 2004 honda civic in for an oil change. They got to work on my car as quick as possible. The service writer "rachel" informed department. I brought my 2004 honda civic in for an oil change. They got to work on my car as quick as possible. The service writer "rachel" informed me that my car needs work. They go by a multi point inspection, which they inspect the whole car. When I spoke to the service writer, the mechanic "jose" was next to her. The mechanic who was so kind, he kindly brought me to my car and showed me what I needed. I needed rear pads and to cut the rear rotors. Also what scared me the most that he showed me ,was that my pass. rear caliper was leaking. This is very dangerous , I assume especially when I have kid. I approved the repairs, and got my car back as soon as i expected. The technician was very nice, very informative, and showed alot of respect towards my car......like if it was his own. I would recommend this dealership for service........ More

My car had a engine block recall. at first Service department did not tell me right away whats going on my car. my car had a lick and was smoking on my car's engine and they want me to pay $100+for a department did not tell me right away whats going on my car. my car had a lick and was smoking on my car's engine and they want me to pay $100+for a diagnose. so I decided not to pay too much for just a diagnose so i called my friend who knows a repair guy who can look for my car so I drove my car let other auto repair look at it and in 1 minute they saw whats the problem, they saw the crack on my car's engine just like that but METROHONDA which I thought i can rely on and more professional but they were not. they want me to spend 2 days to wait just to diagnose my car compare for 1 minute. my another bad experience on their service was when they found out my car had a recall i thought they will loan me a car(which they have to...) and they said i have to make a 7 days ahead for reservation, what the heck was that?! I JUST FOUND OUT THAT DAY MY CAR HAD A RECALL and they said they can fix my car for two days! what the heck was that?! very obvious they have a very bad service to their customers i hope i'm not the only one. I am a loyal customer of METROHONDA i bought 3 cars from this dealership and they are all PAID OFF! and this is what i get from THEM a A VERY BAD SERVICE.! obviously I'm not gonna buy a car from this dealer anymore! eventhough i love HONDA cars. More

I just drove in because my rear bumper was dragging on the ground from an accident. Henry had one of ghr guys jump on it and secure it until I am able to leave it. No appointment, in and out in half hour the ground from an accident. Henry had one of ghr guys jump on it and secure it until I am able to leave it. No appointment, in and out in half hour and no charge. Hard to beat this service. More

Dayan and Steve are great I was having a problem with my car that wasnt covered under warranty and Steve was able to get Honda to help I love metro they saved me a lot of money and treat me great. car that wasnt covered under warranty and Steve was able to get Honda to help I love metro they saved me a lot of money and treat me great. More

I was in the market for a new car and I was reffered by a friend of mine who recently purchased from Metro Honda to give a call. I spoke with a guy name Cornelius who was very helpful in getting me the infor friend of mine who recently purchased from Metro Honda to give a call. I spoke with a guy name Cornelius who was very helpful in getting me the information I inquired about and he gave me alot of insight about my possible options on an accord. I scheduled a test drive with him and the rest is history. Now i have a new accord which i love to death and i also gef free lifetime oil and filter changes. The atmosphere in Metro Honda is very friendly environment the entire sales staff is great. Lissandro Santiago one of the managers Who helped me ink the deal made sure I had been satisfied with the level of service they provided before I took the car. Several of my family members and friends will soon be in the market as well I will make sure they consider Metro Honda before any other. --   -Metro Honda customer for life- More

Had a 2 hour wait on an oil change with an appointment made. Then they wonder why i get my maintenance done at local auto bodies instead of bringing my car in for servicing at the dealership. Perhaps the made. Then they wonder why i get my maintenance done at local auto bodies instead of bringing my car in for servicing at the dealership. Perhaps the employees should work on getting the cars out the door instead of parading around the cafe for the free bagels and coffee left out for the customers. Upon completion of the servicing, I approached the checkout where I was assisted by another employee who was blatantly playing with her blackberry as she rang me up. This place is a joke, get your servicing done elsewhere. More