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Metro Honda

Jersey City, NJ

Overview
Employees
Reviews
Vehicles
4.4
3,067 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
Contact Dealership

540 NJ-440

Jersey City, NJ

07305

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Showing 3,067 reviews

August 27, 2021

I asked for an estimate as usual but I’ve told ( when you decide to fix we will provide the estimate ). I need to know how much money do I have to pay before . Even thought I do every thing in the dealer si More

by EMANDTWR1R
Customer Service
Recommend Dealer
No
Employees Worked With
N/A
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Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to call me personally to set up an appointment to provide an estimate for the repairs. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 27, 2021

Elvis was awesome just didnt like just throwing my spare tire in my trunk!! Whoever fixed my tire is LAZY. More

by montecona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
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Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 27, 2021

Great service and understanding, very friendly. She was will to help me, by looking up my car history. Please check to see that I pick the correct person that help me with my oil change, because she has gr More

by SHIRTLINDASTERWART8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Service was on a timely manner. Efficient and courteous. Too cold in the waiting area. I believe the person who help me was Jonathan. Fair price. More

by carmen07105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
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Aug 27, 2021 -

Metro Honda responded

Carmen, thank you for the positive five-star review! We're so happy to know Jonathan could assist you and provide you with outstanding service.

August 27, 2021

They give you a good offer.they are friendly and approachable they offer the best they do the satisfaction of the customer they give younthe best deal More

by Nardogaviola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D Daniels
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Aug 27, 2021 -

Metro Honda responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Rich and Rachel were a huge help when it came to changing our transmission on our Honda. Rich has great customer service and was very fair. They got it done very quickly and our car came back nice and clean. More

by m.jimenez143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Aug 27, 2021 -

Metro Honda responded

Thank you for taking the time to share your experience! It sounds like Rich and Rachel went above and beyond to assist you and make your experience a memorable one.

August 27, 2021

For the arrangement they made to my 2008 CRV I am 100% satisfied, for the help that Mr. Benito Jimenez (Benny) gave us for providing me with a vehicle to get to my daughter's house, a huge thank you from More

by MWP
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Benito Jimenez (Benny) Sales Manager, Elvis Orellana
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Aug 27, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

Aug 28, 2021 -

MWP responded

I currently had to leave my car at the Metro Honda dealer in Jersey City, NJ and the service part of the experience was as expected, but the customer service was extremely disappointing. I would have NEVER taken my car for service if I would have known how disrespectful and rude the customer service representatives are. Trying to get through on the phone was a nightmare. When someone actually picked up the phone, it was a constant, “I’ll have to put you on hold”; “Mr. X is not here”; “You will need to leave a voice mail message”, etc. etc. etc. I forgot some personal items in my car (that I left for service) and when I returned, they were missing. None of the employees seemed to care or even “pretend” to care. They didn’t try to ask around, did not checked with the “lost and found” and definitely took absolutely no responsibility for the loss. Did not offer to check their security cameras because it was probably one of the employees. Well … they lost a customer for sure and I was so ready to buy a new Honda.

August 27, 2021

I have been servicing my vehicle at metro honda and every time the personnel have been profesional,quick and efficient. 5 stars for metro honda More

by SAMMYSIE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
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Aug 27, 2021 -

Metro Honda responded

Thank you for the excellent five-star review! We truly appreciate your feedback and look forward to working with you again soon.

August 27, 2021

Jonathan was very friendly and professional. He made sure to listen to my concerns about my car and took detailed notes which he was able to relay to the technicians who diagnosed the issue with my car quick More

by jessfbergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Report | Print
Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 27, 2021

After having the car for 1 week i find out they never processed the loan and had to go back to do the paperwork again More

by B.riggsbee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Jabbar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio
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Aug 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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