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Metro Honda

Jersey City, NJ

4.6
3,256 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,256 Reviews of Metro Honda

October 03, 2026

Joseph was really amazing vest of luck for him get me the car I like More

by GANZZO30
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH WALKER
Oct 06, 2026 -

Metro Honda responded

Thank you for the wonderful feedback! We’re so happy to hear Joseph was able to help you find the car you wanted and make your experience such a positive one. His dedication and willingness to help are truly appreciated. Congratulations on your new vehicle, and we wish you many happy miles ahead! We’ll be sure to share your kind words with Joseph. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

October 03, 2026

Shawn was great and the experience was wonderful he helped me with a great deal More

by Ahmed Hasaan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jabbar, Jason Brown, Shawn Bertrand, Cairo Lopez, Genaro Velez, Jesse Moat, Danny Evangelista, JOSEPH WALKER, Michael Diaz, Gabriella Garcia
Oct 06, 2026 -

Metro Honda responded

Thank you for sharing your wonderful feedback! We’re so glad to hear Shawn provided you with a great experience and was able to help you find a deal that worked well for you. It’s fantastic to know his assistance made such a positive impression. We truly appreciate you choosing Metro Honda and taking the time to recognize Shawn. We’ll be sure to share your kind words with him! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 29, 2026

Accommodating conveying agent helpful from the heart trustful waiting area spacious with all day coffee for all . Employee courteous , attentive to your needs. Concern to your car maintenance always e More

by DION7.550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Aparicio, Jason Brown
Sep 29, 2026 -

Metro Honda responded

Thank you for your thoughtful feedback! We’re glad our team has been courteous, attentive, and genuinely helpful throughout your visits. We’re also happy you enjoy our comfortable waiting area, all-day coffee, and maintenance reminders. We truly appreciate your trust in Metro Honda and look forward to caring for you and your vehicle for years to come. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 26, 2026

Sale person didn’t give use sticker prices for the car went over my first payment and see my payoff is more then what he said and giving them more so xxxx off !!’ 17 grand sticker on that car went ask fo More

by Herbiemontalvo96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Genaro Velez
Sep 28, 2026 -

Metro Honda responded

Hi, We apologize for any inconvenience you experienced during your recent service visit. Our goal is to provide excellent service every time, and we’d appreciate the opportunity to discuss how we can make things right. Please contact me at dmensch@hondaoftomsriver.com to share more details. Please allow 1-2 business days for a response. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 12, 2026

Representatives make sure they try to sell you a car that you want definitely the busiest Honda dealership I’ve ever been to. More

by EWILKINS04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed , Michael Diaz
Sep 14, 2026 -

Metro Honda responded

Thank you for sharing your experience! Our team works hard to understand what each customer is looking for and help them find the right vehicle. We appreciate you choosing Metro Honda and taking the time to share your feedback. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 10, 2026

It’s my fourth Honda and they always deliver, no complaints here, the staff is always ready to help and very knowledgeable. More

by JEOVELB05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camacho
Sep 11, 2026 -

Metro Honda responded

Hi, Thank you for your continued loyalty to Honda and for sharing your experience! We’re honored to be part of your fourth Honda purchase and thrilled to hear that our team continues to deliver an experience you can count on. We truly appreciate your kind words about our knowledgeable and helpful staff. Your continued trust and support mean so much to everyone at Metro Honda. We look forward to being here for you for many more Honda experiences! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 09, 2026

Very disappointing experience with Metro Honda. I purchased a 2023 Mazda CX-30 in May 2026 with only about 12,900 miles, expecting a relatively new, low-mileage vehicle to be reliable. Unfortuna More

by justinviotto8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Brown
Sep 09, 2026 -

Metro Honda responded

Hi, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced after purchasing your 2023 Mazda CX 30 from Metro Honda. We understand why having to address brake pads and rotors so soon after your purchase, especially on a vehicle with approximately 12,900 miles, would be disappointing. We are equally concerned to hear about the difficulty you experienced when trying to get assistance from our team. Spending that much time on the phone, being transferred multiple times, getting disconnected, and ultimately feeling that you were unable to get the help you needed is certainly frustrating. Your concerns are important to us, and we would appreciate the opportunity to review your experience and understand what happened. We will share your feedback with the appropriate members of our management team so your concerns can receive the attention they deserve. Thank you for bringing this to our attention. We value your feedback and regret that we did not provide the level of service and support you expected. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 06, 2026

I would first like to apologize for leaving this review after almost three months. The only reason I waited is because I truly hoped Metro Honda would resolve my issues. Instead of addressing my concerns, More

by H1081305
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Sep 09, 2026 -

Metro Honda responded

Hi, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and disappointment you experienced following your purchase. We especially regret that, as a customer who gave us several months and multiple opportunities to address your concerns, you ultimately felt ignored and disrespected. We understand how frustrating it must have been to make repeated trips to the dealership, take time away from work, and receive different information regarding the emblem, tires, and other concerns. We also understand why having to repeatedly return without a clear resolution would affect your confidence in our team. Your concerns regarding the condition of the vehicle at the time of purchase, the replacement tires, the communication surrounding the emblem, and the overall follow up deserve to be taken seriously. We would like the opportunity to review what occurred with the appropriate members of our management team and better understand where we fell short in your experience. We are truly sorry that your experience has left you feeling this way, especially after you had hoped to purchase another vehicle from us for your wife. We appreciate you bringing these concerns to our attention and would welcome the opportunity to speak with you directly and work toward addressing the situation. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

September 05, 2026

Great experience and especially all positive from Jesse James. He made the process super easy and I would definitely recommend him to others and I also would be back in the future More

by GEORGEPIM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jesse Moat
Sep 09, 2026 -

Metro Honda responded

Hi, Thank you for sharing your wonderful feedback! We’re thrilled to hear that Jesse James made your experience so easy and positive from start to finish. His dedication to making the process comfortable and straightforward truly makes a difference. We sincerely appreciate your recommendation and are especially happy to know you plan to return in the future. We’ll be sure to share your kind words with Jesse! Thank you for choosing Metro Honda Jersey City. We look forward to welcoming you back! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

August 31, 2026

Saleswoman Gabriella is very patience and considerate. Buying the car was relatively pleasant after the initial negotiation. More

by SAM.LEE4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Danny Evangelista, Michael Diaz, Gabriella Garcia
Sep 01, 2026 -

Metro Honda responded

Thank you for the positive review! We’re so happy to hear you enjoyed your experience with us.

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