Metro Honda

From the moment I stepped in I was treated more like a friend then a customer, the young lady at the front desk was very polite and although the dealership was crowded after just about 5 minutes I was bei friend then a customer, the young lady at the front desk was very polite and although the dealership was crowded after just about 5 minutes I was being taken care of. The salesman told me more about the car then the previous dealer I visited. I felt like I knew exactly what I would be paying for. The prices were fairly close but they gave me the best deal and I never felt pressure to have to buy from neither him or the manager. And after I went out to grab lunch WHICH WAS ON THE SALESMAN, I was convinced. I would give them a 10 if I could. GREAT DEALER! More

First they lured me all the way from NY to the dealsership with low price over the phone, then they gave me a much higher price and telling me I lied about the quote. Buyer beware, they are dis dealsership with low price over the phone, then they gave me a much higher price and telling me I lied about the quote. Buyer beware, they are dishonest and unprofessional people. Stay away from them. More

I was looking for a new car and text dove a Civic coupe and an Accord Coupe. The salesperson put me in the cars without showing me its features, and with one car he even asked me if there was enough gas in and an Accord Coupe. The salesperson put me in the cars without showing me its features, and with one car he even asked me if there was enough gas in the tank. He took no time at all to show me the features that would make me want to buy the cars. The sales office called me INCESSANTLY and even went as far as to leave voicemails and sounding irritated with my inability to respond immediately. They were not very understanding when it came to me not responding immediately because I have a busy work schedule. What's more, the sales office NEVER gave me the full price of the vehicle. Instead, I was given "monthly estimates". I was so dissatisfied with the operations and professionalism with this dealership that I went elsewhere and even to a different automotive brand. This dealership is bad for business, and the Honda brand name. Point blank. More

Last year I wanted to buy new Accord V6 . I did an online research, a couple of days later I received a call from Metro Honda telling me that they had the car in stock with the color that I wanted, for a pr research, a couple of days later I received a call from Metro Honda telling me that they had the car in stock with the color that I wanted, for a price below the book value.I live in New York but I had no problems going to another state to save $3000.Upon arrival I was greeted by the person that lured me into dealership,I was assign a sales Rep and given a test drive. Then the real price was given they claimed it is impossible that they gave me that quote.Futhermore, that quote was for a four cylinder Accord. I was called a liar to my face and belittled in front of my kids. Please anyone who is in the market for a new Honda, please save yourself the embarassment. Their sales pitch were " We sell thousands of Hondas every month that is why we can give you a quote below the MSRP. More

I came into the dealership off of a price quote I got from them on the internet. I met with a salesman named Marcus. I told him I only wanted a black civic coupe and that I didn't want all the frills o from them on the internet. I met with a salesman named Marcus. I told him I only wanted a black civic coupe and that I didn't want all the frills or packages they offered. He showed me the base model and explained all the features. Needless to say that price was a big issue for me when shopping. Not only did they honor the price quote they sent me, but they even took a few bucks off. I love the new car and Marcus even called me a week after I bought the car to see if I was still happy with it. Good job Metro Honda! More

The sales man is dishonest. I quoted online and the sales called me and gave me an "unbelievable" price. However, when I went to this dealership, the sales and his manager questioned me and implied I was lyi called me and gave me an "unbelievable" price. However, when I went to this dealership, the sales and his manager questioned me and implied I was lying. In addition, they printed out a fake sheet to show me that I agreed with that stupid price on the phone. I believe what they wanna do is trying to sell you a car just little below its MSRP. As my bad experience with the salesman and his manager, you should avoid going there unless you want to be cheated. More

I would have been fortunate if I read the reviews of this dealer before I bought my 2009 Honda Civic from them. When purchasing the Business Manager lied to me that installing Lo-Jack (which is about $900 in dealer before I bought my 2009 Honda Civic from them. When purchasing the Business Manager lied to me that installing Lo-Jack (which is about $900 in price) will reduce my insurance premium in great amounts. He said the comprehensive part of the insurance is about 50% of the total amount, and out of the comprehensive amount about 25% is saved when you install the Lo-Jack. Because of that reason, I decided to purchase Lo-Jack. But when I got quotes from Insurance companies, I can save only 3 dollars per six months. i.e. savings of only 75 cents per month. I called them the next business day and asked to cancel the Lo-Jack (before it getting installed in my car). They asked me to try other insurance providers as well. But the result was the same. I then tried to contact the dealer again and again keeping number of voice messages, but they didn't get back. About 4 days after I could get hold of the business manager again and he now says he cannot cancel Lo-Jack. My $900 payment is in vein. They are trying to cheat the people and earn money. I DO NOT RECOMMEND THIS DEALERSHIP AT ALL. More

I wish I had read the reviews on this board before I went to this dealership as they tried to pull the same tricks one me. First they said they had the car I wanted in the color I wanted. When I came in fo to this dealership as they tried to pull the same tricks one me. First they said they had the car I wanted in the color I wanted. When I came in for the car they asked, "what's your second favorite color." I told them I only had a first favorite color which is the one they told me they had in. Then I had the manager come over and try to get me to take a car of a different color which I refused. Then they finally told me they did not have car in the trim levels and color I wanted. I then told him the price I had from other dealerships and that they would beat any written offer. They then called me again to say they had the vehicle I wanted in the color I wanted. I then showed them the written offer which has everything specified. They then told me this offer was for an EX and not an EXL when the written offer clearly said EXL. THey were just lying to me instead of saying they could not beat the offer as they had promised. I decided to leave this dealership and went to the one that has given me the written offer and bought the car. Dont waste your time with this dealership. More

Called and confirm 3 time the type and color of vehicle and the sales person confired the vehicle in stock. By the time we get there the manager said they dont' have the vehicle and was trying to sell me a and the sales person confired the vehicle in stock. By the time we get there the manager said they dont' have the vehicle and was trying to sell me an alternate vehicle.I NOT RECOMMENDAD AT ALL. Was trying to play old trick that if a customer gets in the show room he/she will not leave without buying from them. More

Only dealer in the area willing to work with my trade. Gave me the best offer and worked out a great deal in a short time. Drove away in a new accord right away. Sales person was knowledgeable and managem Gave me the best offer and worked out a great deal in a short time. Drove away in a new accord right away. Sales person was knowledgeable and management was willing to negotiate. outstanding cusotmer service - they gave me a gas card and a full tank of gas, something the other dealsrs wouldn't do. recommending to friends/family. More