Metro Honda
Jersey City, NJ
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3,259 Reviews of Metro Honda
Great service. Excellent customer service. Fast and reliable. Customer service rep was very helpful, friendly and knowledgeable. Excellent customer service. Fast and reliable. Customer service rep was very helpful, friendly and knowledgeable. More
I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m embarrassed to discuss budgeting. It doesn’t feel so much like family the way it used to. Business is business. They have undergone some serious changes and that has impact on the client. I’m very thankful for my friends in Service, they keep me coming. More
Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More
I have experienced lack of transparency with my service. The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must The recommended services are not really mandatory meanwhile you guys make it seem like it’s a must More
The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at her. Thanks a lot Rachel More
I had am very unhappy with my experience. I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicl I brought my car in for service. I was later called an informed what work needed to be done and what couldn’t be done. My wife picked up the vehicle after being serviced and what was discussed was not done. I called numerous times in the morning to speak with the service advisor and it’s been over 5 hours with no return call. I then receive a text asking me to contact him if there are any issues before filling out this surgery. I called again and texted and still no return call. I am a resident and am employed in Jersey City so this is very disappointing. I will no longer be bringing my vehicle to Metro Honda. More

