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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

March 15, 2023

Kinda slow but nice staff. . some try to sell you more than you need. Waiting 3 hours for an oil change. More

by Alaikhram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Martins
Mar 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 15, 2023

Express service door were not working. It took me 10 minutes to figure out how to enter. Assistance was slow. Service was slow. More

by priyamarya
Recommend Dealer
No
Employees Worked With
Shawn Bertrand
Mar 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 14, 2023

Service is expensive but they do a good job. No complaints regarding quality of work. More

by Drdetroit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 14, 2023 -

Metro Honda responded

Thank you for sharing your experience!

March 12, 2023

Great service, they managed to accommodate my needs as well as get me the price I wanted for the mode I wanted. Only downside was wait time, overall transaction took about 4 hours but well worth it More

by Roberto.quijada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deidre Daniels, Joe Diolosa
Mar 13, 2023 -

Metro Honda responded

Thank you for sharing your experience with our service department!

March 12, 2023

Excellent customer service , friendly, very accommodating personnels and they are very neat looking. Thumbs up!! More

by Ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metro Honda, Sam Jabbar, Juan Coca
Mar 13, 2023 -

Metro Honda responded

Thank you for the five star review!

March 10, 2023

I am very delighted with my new car purchase from Metro Honda. Gustavo C., our salesman, was very attentive, extremely helpful with paperwork and was knowledgeable about the car during and after the test d More

by barbara.chern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Cardenas, Benny Jimenez
Mar 13, 2023 -

Metro Honda responded

Thank you so much for sharing your experience working with our team. We are so glad that they were so helpful!

March 10, 2023

Very reliable and professional. They always attend to my need and very comfortable to deal with. More

by AlexA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 10, 2023 -

Metro Honda responded

Alex, thank you so much for the review!

March 10, 2023

Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. More

by brazzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins
Mar 10, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Gabriel and Rachel!

March 09, 2023

Rachel T is the best person Honda has to offer. She is very efficient and professional. I will always go to see Rachel T. Thank you Rachel for being who you are. Carlos V More

by raysew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Mar 09, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Rachel!

March 09, 2023

Waited 6 hours for a 2 hour appt. I was informed that its only for 2 hours. Got there 0730 and got out at 2 pm. More

by Crv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Terriogo, Gabriel Martins, Gustavo Rios
Mar 09, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

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