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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

October 08, 2021

I had a great experience at this dealership. Excellent customer service. I will come back when needed. More

by UML13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 07, 2021

Service was very good. I was kept informed of my cars needs and progress. Cost was explained to me before repairs More

by DMAYE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Oct 08, 2021 -

Metro Honda responded

Thank you for being our customer! We are always happy to be able to assist you.

October 07, 2021

Terrible making me wait 2 hours and all they did was tell me lies taking a day off from work and never did anything to my car More

by Lauren7928
Recommend Dealer
No
Employees Worked With
Gustavo
Oct 08, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 06, 2021

The wait was too long my appointment was for 4:00 pm got there at 3;00 pm still had to wait till almost 5 pm. And it was something so minor that it should’ve been a quick service. More

by Bellastarr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Oct 08, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 05, 2021

El servicio demasiado lento ,no le explican nada q hicieron y a q tiempo hay q regresar More

by Celia S
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Oct 06, 2021 -

Metro Honda responded

Permítanos disculparnos por su experiencia negativa. En un momento de su conveniencia, no dude en contactarme aquí en el concesionario. Agradecería la oportunidad de hablar con usted en más detalle sobre su visita. Atentamente, Peter Lomando Director de servicio y repuestos 201-451-7111 x1268

October 05, 2021

I came in for a oil change and the next day was on a highway to realize that the oil pan cover was not screwed back and it came down and started brushing on to the road, I had to get the vehicle towed t More

by prashantharadhya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Torres
Oct 06, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 05, 2021

The best people doing their best to find a way so you can drive out in the car that you like. More

by HERLINSON.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Brito, Luis Martinez
Oct 06, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 05, 2021

The customer service was good. No longer have loaner cars or offer transportation to home and back to Metro Honda. Need to clean vehicles after service. Had lots of dirty fingerprints and shoemarks inside ve More

by lynnpril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Oct 06, 2021 -

Metro Honda responded

Lynn, thank you for leaving us with your feedback. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 04, 2021

The customer service was very good. The wait was a bit long since it was pretty busy. But overall everything was fine. More

by Godschild4ever77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Oct 06, 2021 -

Metro Honda responded

Thank you for sharing your 5 star experience! We are thrilled to be able to assist you. We hope to see you again soon!

October 04, 2021

I still find labor expensive for Accord of more than 20 years. Parts were cheap compared to new cars. Also no longer offering transportation to home and back to Metro Honda once car is ready for pickup. More

by 94 accord owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 06, 2021 -

Metro Honda responded

Hello 94 Accord Owner. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

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