Metro Honda
Jersey City, NJ
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3,259 Reviews of Metro Honda
I was not informed when the service was completed. I had to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. More
I had a very bad experience with this dealership, after they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no upda they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no updates on what’s going on withbthe vehicle. After more than a week I called up to get some updates, to my surprised, I was told that they found a new problem with my car and told me that the abs system has a problem that I have to replace for an additional $2500 + tax. How could you missed that the first time that it was dianosed when you have all the tools and the technology with you. You have the OBD that showed you all the codes with whats wrong with the car. Now suddenly, your telling me that there’s more. That sucks!!! More
Left car to get a key and they brought it into the garage to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and s to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and sat there for nothing More
William was great informative and was able to ensure I wasn't late for work. He explained any issues with my car and also checked in via text to ensure I was able to reach him if I had any questions. Usua wasn't late for work. He explained any issues with my car and also checked in via text to ensure I was able to reach him if I had any questions. Usually when I get an oil change I am there for quite a bit but that visit was so quick and efficient. Thank you so much. More
Excellent professional and customer service. I was greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gai greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gained a new loyal customer. More

