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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

September 28, 2021

Great costumer service, good communication and assistance.all my questions were answered and needs met. More

by Jacobhernandez21181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 28, 2021

Great service and communication. Service was expeditious and my needs were attended to in a great manner More

by melvinobcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 28, 2021

I had a great experience. It was quick and easy process. All questions answered. Thanks More

by Katiria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis (finance dept.), Frank Melendez
Sep 30, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 28, 2021

I was not informed when the service was completed. I had to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. More

by mimanshujain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Sep 28, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 28, 2021

I had a very bad experience with this dealership, after they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no upda More

by ecarreon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Sep 28, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 27, 2021

Left car to get a key and they brought it into the garage to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and s More

by Sanchvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
Sep 28, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 27, 2021

William was great informative and was able to ensure I wasn't late for work. He explained any issues with my car and also checked in via text to ensure I was able to reach him if I had any questions. Usua More

by Grivera0420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 26, 2021

Overall I had a great experience and staff was highly professional. New car new me More

by Raydog05711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genaro Velez
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 26, 2021

Excellent professional and customer service. I was greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gai More

by Chimere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 25, 2021

Service is the best! Service advisor is knowledgeable and helpful and friendly and the mechanics is also knowledgeable More

by dataduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Gabriel Martins
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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