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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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March 05, 2023

I got call for regular inspection and wanted to fix my car at the same time they fix my car but they didn't tell me what else was wrong with the car not even tell me that the car needed oil change and o More

by Kondacheick0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios
Mar 06, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 04, 2023

The service was very good as I expected it to be and it was on time More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Metro Honda responded

Thank you for sharing your service experience!

March 02, 2023

My Metro Honda was experience was smooth and efficient. I didn’t have to wait very long to drop off my car. My service advisor Gabriel gave me an initial estimate and called after they looked at my car and More

by jimilwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience! We are so glad that our team was so helpful!

February 28, 2023

This Dealership is one of the best , excellent customer service just a longer wait for service More

by Uniquasb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

February 27, 2023

Great customer service and prompt service. Definitely a pleasure dealing with metro Honda. Very satisfied More

by reconone239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Feb 28, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

Feb 28, 2023 -

reconone239 responded

Pleasures all mines.

February 26, 2023

They have good service center Rachel T my service advisor is very good and knowledgeable. More

by Acon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Metro Honda responded

Thank you so much for sharing your service experience!

February 25, 2023

No issues. Good service, and applied discount where they could. Had driver so I didn't have to wait there. More

by ellen.oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Metro Honda responded

Thank you for sharing your experience!

February 23, 2023

My experience was great. They were Thorough, professional, timely, transparent. I will definitely return to this service center. More

by KJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 24, 2023 -

Metro Honda responded

Thank you for your 5 star review! We are happy to hear that Brian was able to assist you. We look forward to seeing you again in the future.

February 22, 2023

Every time I go for service I find a problem whoever does the job is not taking it serious I was missing 8 screws from my car other time they wanted to charge me for a service I expected and was not done how More

by Ensucasa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Feb 22, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

February 21, 2023

Rachel was very friendly and explained a lot of my car issues for me. Follow up calls and emails we’re very much appreciated More

by gregrfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Metro Honda responded

Thank you for your wonderful review! We appreciate your feedback and hope to see you again in the future.

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