Gabriel Martins

Unbelievable purchased a car and had an issue 24 hours later . Going on 2 weeks without the car that I purchased because they are taking their time to fix it because it’s under warranty and not an actual later . Going on 2 weeks without the car that I purchased because they are taking their time to fix it because it’s under warranty and not an actual sale More

by FAATIMAH Verified Customer Verified Customer

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I feel a great amount of trust whenever I go to Metro Honda! I initially started going to have my 2018 Honda CRV serviced regularly. I truly appreciated the honesty extended to me by Gabe, Rachel & staff Honda! I initially started going to have my 2018 Honda CRV serviced regularly. I truly appreciated the honesty extended to me by Gabe, Rachel & staff, in the service department. When it was time to buy, I was referred to Jesse and he’s truly a great representation of the Honda Brand! He’s enthusiastic & knowledgeable and was able to guide me, with great efficiency, through my recent lease on a 2026 CRV. More

by D.MEDEIROSBAKER Verified Customer Verified Customer

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I purchased my car from Metro Honda in 2023, with Premier Insurance covering tires. A few months ago, they replaced a tire with a different brand, and now, the same issue occurred. When I returned, I was tol Insurance covering tires. A few months ago, they replaced a tire with a different brand, and now, the same issue occurred. When I returned, I was told the coverage didn’t apply because of the tire brand mismatch—despite this being their choice. I also had an incomplete service experience—my tire wasn’t fixed, even after being told to pick up the car. The manager, Gabe, did not resolve the issue, and I had to pay out of pocket. I hope higher authorities respond soon. More

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Great vehicle, service and even better price. Very happy with purchase. Totally recommend doing business with them. Very happy with purchase. Totally recommend doing business with them. More

by HRUGELES Verified Customer Verified Customer

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Professional and accurate. .that's all I have to day..till next time..nice doing business with you .that's all I have to day..till next time..nice doing business with you More

by SZIMMER1 Verified Customer Verified Customer

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The customer service was really poor . I was to told my véhicule was ready. Once I said I would wait for the suggested services since I am not ready financially. the lady hold on to my pay I was to told my véhicule was ready. Once I said I would wait for the suggested services since I am not ready financially. the lady hold on to my payer for 2h . I just needed an oil change. Tracy is horrible. Next time I will not let her handle my service . You need to review her customer service stills. . More

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I purchased many cars in my life but I never had this terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web site after that distianation fee it was published as 1500 only .so they want to add 1000 for no reason.fter I finished the sale they told the car has only one key but they will make another for 150 ,they make it in 5 second and when I get the key I found original, so they to get anymore from you . I think the sale person his name Elias he just put that money in his pocket to give me the second which was already there. Another thing.the give the bill of sale had the wrong car color and the wrong trim and for a month now I am waiting thier Manger who is naked erfan or efran to email me the wright bill of sale. Almost a month now I have not recive my registration or plate and when I call no body know when they will have them and I will pick up them or will be email to Mr And when I call the customer service the hung up the phone I am just waiting a few days more to make a complain in chamber of commerce and consumer affairs. A More

by MAKRAM GERGES Verified Customer Verified Customer

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I recently visited the my metrohonda dealer for a recall service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeli service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeling assured about my vehicle's safety. However, there's room for improvement in the customer experience. At times, I felt ignored by some service personnel while others assisted different customers. Enhancing customer interaction would contribute to an even more positive overall experience. Overall, I appreciate their commitment to resolving recalls promptly, and I hope they can refine the customer experience for a well-rounded service. More

by M.MAZROUA97 Verified Customer Verified Customer

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The employees at Metro Honda were professional and patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives, and gave us the space to make the choice that worked best for us as a family. Benny helped us secure the best finance package for our needs. I will return to this dealership in the near future. More

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Service representative is very professional and communicates very clearly what is needed for the service and listen to our requirements communicates very clearly what is needed for the service and listen to our requirements More

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