Gabriel Martins

I purchased many cars in my life but I never had this terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web site after that distianation fee it was published as 1500 only .so they want to add 1000 for no reason.fter I finished the sale they told the car has only one key but they will make another for 150 ,they make it in 5 second and when I get the key I found original, so they to get anymore from you . I think the sale person his name Elias he just put that money in his pocket to give me the second which was already there. Another thing.the give the bill of sale had the wrong car color and the wrong trim and for a month now I am waiting thier Manger who is naked erfan or efran to email me the wright bill of sale. Almost a month now I have not recive my registration or plate and when I call no body know when they will have them and I will pick up them or will be email to Mr And when I call the customer service the hung up the phone I am just waiting a few days more to make a complain in chamber of commerce and consumer affairs. A More

by MAKRAM GERGES Verified Customer Verified Customer

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I recently visited the my metrohonda dealer for a recall service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeli service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeling assured about my vehicle's safety. However, there's room for improvement in the customer experience. At times, I felt ignored by some service personnel while others assisted different customers. Enhancing customer interaction would contribute to an even more positive overall experience. Overall, I appreciate their commitment to resolving recalls promptly, and I hope they can refine the customer experience for a well-rounded service. More

by M.MAZROUA97 Verified Customer Verified Customer

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The employees at Metro Honda were professional and patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives, and gave us the space to make the choice that worked best for us as a family. Benny helped us secure the best finance package for our needs. I will return to this dealership in the near future. More

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Service representative is very professional and communicates very clearly what is needed for the service and listen to our requirements communicates very clearly what is needed for the service and listen to our requirements More

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Everyone is. Nice enough but there's no communication. Everyone wants to help but they just shine you in. Service dept and sales dept. Nice enough but there's no communication. Everyone wants to help but they just shine you in. Service dept and sales dept. More

by RUBIN090311 Verified Customer Verified Customer

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Very professional and friendly people and staff members. They have alot of knowledge and are willing to go above and beyond to give you the best service They have alot of knowledge and are willing to go above and beyond to give you the best service More

by PORTILLORE Verified Customer Verified Customer

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Genaro did a wonderful job with this deal I have never encountered such exceptional service in the automotive industry before. thank you for your help Genaro!! encountered such exceptional service in the automotive industry before. thank you for your help Genaro!! More

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Thanks to Genaro Velez I got the best deal I’m very satisfied with my experience. satisfied with my experience. More

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I highly recommend Genaro and his team for anyone in the market for a new car. Their professionalism and commitment to customer satisfaction are fantastic. The overall experience was smooth and enjoyable, a market for a new car. Their professionalism and commitment to customer satisfaction are fantastic. The overall experience was smooth and enjoyable, and I couldn't be happier with my purchase. More

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I would hope you're able to work with me on the financing. It's a little high. I love the c-rv. I just want to be able pay. financing. It's a little high. I love the c-rv. I just want to be able pay. More

by DARKSTARR17 Verified Customer Verified Customer

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