Metro Honda - Service Center

Requires 4 trips instead of 2. The service center gave me an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, an appointment for an airbag recall replacement for 02SEP2021 (Trip #1). I checked in with the service manager at the appointed time. After an hour, I asked him for an update. At that time he informed me that the part was unavailable and had to be ordered. It costs me 2 hours each way to the dealership, which should have ordered the part first, then given me the appointment; failing that, he shouldn’t have checked me in; failing that, he should have informed me of the missing part as soon as he knew, rather than waiting an hour for me to request an update. After the part arrived, I made another appointment for 06SEP2021 (Trip #2). The work was done, but, for some reason, they couldn’t give me my paperwork, but promised to mail it to me instead. After I drove off, I noticed my SRS light on, and called the dealership. They said I could return and ask the technician about it. I did (Trip #3), and learned that there was another defect that was under lifetime warranty, and could be fixed without charge, but they didn’t have the part. I will have to return (Trip #4). This could all work have been accomplished in 2 trips instead of 4. To their credit, they promised in Trip #1 to give me a free oil change at Trip #2, and kept their word. That’s what the second star is for. More

I took my car in for an oil change. They completed it faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. faster than I expected they would so I was very happy. I'm a rideshare driver so I come here often. More

The service at Metro Honda has been great so far. I usually drop my car off for service on weekday but this time I dropped it off on a Saturday. Gets very busy and line of people dropping their cars of usually drop my car off for service on weekday but this time I dropped it off on a Saturday. Gets very busy and line of people dropping their cars off in the morning. The service representatives were quick and line moved quickly. I will always bring my HR-V back to Metro Honda for service. More

We have always bought & had them serviced since the 1990s. Elvis is my manager and he is the best! I’m always treated well at Metro Honda. We have always owned Honda’s. 1990s. Elvis is my manager and he is the best! I’m always treated well at Metro Honda. We have always owned Honda’s. More

I’ve been dealing with Metro Honda for over 15 years and more that one car. The service is great… your car will run like new! Metro Honda stands by its work and they can be counted on to provide top-notch more that one car. The service is great… your car will run like new! Metro Honda stands by its work and they can be counted on to provide top-notch maintenance for the life of your vehicle. And the staff can’t be beat… honest, knowledgeable, skilled, friendly. You know you’re going to get reliable service. More

Excellent maravilloso muy buen servicio es la mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor experiencia .lo voy a recomendar a todos mis conocidos para que invierta en comprar su carro hay porque es lo mejor More

They had me waiting 3 hours to tell me they didn’t have a piece to recalibrate my car . When I called two days prior to let them know the service I wanted done very unprofessional I wasted gas and toll for t piece to recalibrate my car . When I called two days prior to let them know the service I wanted done very unprofessional I wasted gas and toll for them to tell me b.s More