
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Metro Lexus Bought a new car from metro lexus. Started on the internet with Desiree one day and followed up with her the next day in person and bought the car. V Bought a new car from metro lexus. Started on the internet with Desiree one day and followed up with her the next day in person and bought the car. Very simple straight forward. Very pleasant experience. Would definitely go back. . More

The staff are great, explain everything clearly. Remi did a great job explaining options and answering questions. Denae was a wiz with all the paperwork and even knew exactly how to handle some trick Remi did a great job explaining options and answering questions. Denae was a wiz with all the paperwork and even knew exactly how to handle some tricky license plate transfers. Everyone very friendly and courteous. No hard sell tactics. More
Desiree"s dedication and Professionalism Desiree was outstanding in getting car options for me, following up even though we did this a couple of times and I just wasn't ready to pull the trig Desiree was outstanding in getting car options for me, following up even though we did this a couple of times and I just wasn't ready to pull the trigger. In this most recent visit, we had a few bumps, primarily mine, that she was dedicated and work very hard to resolve and ultimately did. It resulted in my buying a new 2019 Lexus RX 350 that I am very pleased with. Desiree is an outstanding sales person who does everything she can to help the customer get to the result that is mutually correct. She is outstanding at fighting for her customer. When I am ready for my next vehicle it will be Desiree that I call for help. She is at least a 5 star person and more if you have a higher grade. Thank you to Desiree and to Jeff for making this happen. More

it was v good experience for me ,people are very friendly I had V good experience buying another Lexus ,I had made my mind on the type of the car I want the price negotiation was easy ,Rami worked hard w I had V good experience buying another Lexus ,I had made my mind on the type of the car I want the price negotiation was easy ,Rami worked hard with me ,did not take too long to come to a goodconclusion. More
Nice Car This is the fifth Lexus that I purchased from Metro Lexus. I have been very pleased with each one. Jody was very professional and helpful. We will b This is the fifth Lexus that I purchased from Metro Lexus. I have been very pleased with each one. Jody was very professional and helpful. We will be back. More
Another great experience!! I have purchased two cars from Rob Sprosty at Metro Lexus. Each experience has been enjoyable which is rare in the car buying business. Rob seamlessly I have purchased two cars from Rob Sprosty at Metro Lexus. Each experience has been enjoyable which is rare in the car buying business. Rob seamlessly guides you through the process and goes out of his way to make your experience a positive one. Every detail is handled for you even after you drive the car off of the lot. Got a problem or question....call Rob! Fixed! Rob's professionalism and work ethic clearly demonstrate his dedication to the Lexus organization. But his most outstanding attribute is his genuine honesty and concern for his customers and his generous efforts on their behalf. I am fortunate to have met him! More
Great experience Abed was very helpful and easy to work with. He was knowledgeable about the cars and communication was easy. Any questions I had he answered promptly. Abed was very helpful and easy to work with. He was knowledgeable about the cars and communication was easy. Any questions I had he answered promptly. I am really happy with my experience at Metro Lexus and Abed. More
Amazing Dealership This is by far the best dealership I have ever dealt with. Terry Jelleson was very knowledgeable regarding the Lexus I was purchasing. David Weaver This is by far the best dealership I have ever dealt with. Terry Jelleson was very knowledgeable regarding the Lexus I was purchasing. David Weaver was also very informative regarding the financing and additional warranties I could purchase I really can't say enough about the entire staff at Lexus. What a great team!! More
Second to none customer service Airport Lexus went above and beyond to provide me with an exceptional experience as they always do. Best customer service in the industry! Thank you! Airport Lexus went above and beyond to provide me with an exceptional experience as they always do. Best customer service in the industry! Thank you! More

Lexus RC F Sport Great experience and Rami was very helpful. He was also informative and knowledgeable about the Lexus I was buying. He kept me up to date on the serv Great experience and Rami was very helpful. He was also informative and knowledgeable about the Lexus I was buying. He kept me up to date on the service I was getting done. More