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Metro Lexus

Cleveland, OH

4.9
3,234 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,234 reviews

August 14, 2019

Lexus GX Desiree was terrific to work with on the purchase of our new Lexus GX. She was very knowledgeable on all of the vehicle features and easy to work with More

by ro6507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones
August 13, 2019

Good service I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience More

by Emil
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
August 13, 2019

The Best!! Everyone there is so welcoming and friendly. Provided me with the info I needed and didn’t hassle me. This is my first Lexus but it will not be my las More

by Jay Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Denae Jones, Jody Vlcek
August 12, 2019

Recently purchased a new Lexus without any stress! Very customer satisfaction driven. Extremely friendly and respectful. Very knowledgeable of the vehicles. We could not have asked for a better sale More

by Luxury junkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco Nappo, Jeff Sustersic
August 12, 2019

Extremely Professional I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experienc More

by ElenieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic, Joanie Latessa, Sebastian Cao
August 09, 2019

Amazing Service I am extremely happy with my purchase. The team was wonderful during the entire process. They were very nice but not pushy. Desiree was wonderful and More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne, Denae Jones
August 08, 2019

Smooth purchase experience Desiree was really nice to work with. She answered all of our questions and made our purchase and easy and smooth experience. We would recommend her t More

by Camryfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic, Desiree Payne, Denae Jones
August 08, 2019

Pleasant buying experience This was our third Lexus purchase and the first at Metro, but only because Metro is less conveniently located for us than others in the area. We did More

by DanC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco Nappo, Jody Vlcek
August 07, 2019

Friendly positive presentation. David Shahrokh and the whole Lexus Dealership present a very friendly and helpful experience. Never is it an adversarial relationship. David is upbe More

by dhoke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
August 06, 2019

Buying a car He was so helpful and open to what I want and answering all my questions and worries he show me more than one option explaining what’s the good and ba More

by yaaroub_yad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
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