
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lexus GX Desiree was terrific to work with on the purchase of our new Lexus GX. She was very knowledgeable on all of the vehicle features and easy to work with Desiree was terrific to work with on the purchase of our new Lexus GX. She was very knowledgeable on all of the vehicle features and easy to work with. After a quick conversation on the phone in which I described our vehicle option requirements, she had several choices lined up along with several finance scenarios by the time I showed up at the dealership. The entire team at Metro was easy to work with and they made us feel like very valued customers. The entire sales process was efficient and stress free. By far the best luxury car purchase experience we have had. More

Good service I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience easy and painless! I LOVE my RX 350 and would highly recommend. More
The Best!! Everyone there is so welcoming and friendly. Provided me with the info I needed and didn’t hassle me. This is my first Lexus but it will not be my las Everyone there is so welcoming and friendly. Provided me with the info I needed and didn’t hassle me. This is my first Lexus but it will not be my last! More
Recently purchased a new Lexus without any stress! Very customer satisfaction driven. Extremely friendly and respectful. Very knowledgeable of the vehicles. We could not have asked for a better sale Very customer satisfaction driven. Extremely friendly and respectful. Very knowledgeable of the vehicles. We could not have asked for a better salesperson. Abed Darwish was very patient and able to answer all of our questions.. Everyone that we came in contact with was friendly and upbeat. More
Extremely Professional I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experienc I was very impressed by the professional at Metro Lexus and the up front honesty with leasing my current vehicle. They made my car shopping experience easy and painless! I LOVE my RX 350 and would highly recommend. More
Amazing Service I am extremely happy with my purchase. The team was wonderful during the entire process. They were very nice but not pushy. Desiree was wonderful and I am extremely happy with my purchase. The team was wonderful during the entire process. They were very nice but not pushy. Desiree was wonderful and very knowledgeable about the car. She was so helpful and took wonderful care in meeting my needs. This has been the best experience I have ever had I’m buying a car and I would highly recommend Metro Lexus and Desiree to anyone looking to purchase a Lexus. This is my first Lexus and I am completely satisfied More
Smooth purchase experience Desiree was really nice to work with. She answered all of our questions and made our purchase and easy and smooth experience. We would recommend her t Desiree was really nice to work with. She answered all of our questions and made our purchase and easy and smooth experience. We would recommend her to anyone. More
Pleasant buying experience This was our third Lexus purchase and the first at Metro, but only because Metro is less conveniently located for us than others in the area. We did This was our third Lexus purchase and the first at Metro, but only because Metro is less conveniently located for us than others in the area. We did not plan to buy an ES, much less a new one, when we recently visited the dealership. However, between Metro's variety of inventory, the incentives being offered during the "Golden Opportunity" sales event, and the friendly, no-pressure environment provided by Jody Vlcek and Mike Gleydura. we ended up the happy owners of a new '19 ES. Jody was a lot of fun to work with, taking the time to understand what we were looking for and quickly finding the vehicles they had in stock which met our needs. We were also impressed with the amount of time Mike spent with us, explaining our lease and purchase options and answering all of our many questions. The entire experience was very relaxed and friendly. We also enjoyed working with business manager Francesco Nappo. who carefully walked us through every step of the paperwork and the various service plan options. I can gladly recommend Metro Lexus and the Lexus brand. More

Friendly positive presentation. David Shahrokh and the whole Lexus Dealership present a very friendly and helpful experience. Never is it an adversarial relationship. David is upbe David Shahrokh and the whole Lexus Dealership present a very friendly and helpful experience. Never is it an adversarial relationship. David is upbeat and very energetic and a pleasure to deal with. The non-adversarial relationship with this dealership is why I have dealt with them for 16 years purchasing 5 cars from them. More

Buying a car He was so helpful and open to what I want and answering all my questions and worries he show me more than one option explaining what’s the good and ba He was so helpful and open to what I want and answering all my questions and worries he show me more than one option explaining what’s the good and bad in each option the whole process was fast and easy thanks to Daivid More