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Metro Lexus
Cleveland, OH
3,149 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,149 reviews
September 30, 2024
Metro Lexus is responsive and helpful. They always go above and beyond to meet my needs. Tori has done this now for 2 of my cars. They always go above and beyond to meet my needs. Tori has done this now for 2 of my cars. More
by k8.rybak
Employees Worked With
September 30, 2024
I recently had the pleasure of working with Tori and I can’t recommend her enough. From the moment we first spoke, she was welcoming and attentive. She was very knowledgeable about the vehicles and took t can’t recommend her enough. From the moment we first spoke, she was welcoming and attentive. She was very knowledgeable about the vehicles and took the time to understand my needs and wants. If you’re looking for a new vehicle, Tori is the one to see! More
by Johnn
Employees Worked With
September 30, 2024
Tori and the entire Metro team were so great to work with and I would definitely recommend them. and I would definitely recommend them. More
by brianwahl45
Employees Worked With
September 30, 2024
Matt and the team at Metro Lexus know who I am as a customer and have always catered the experience to my needs. My experience reflects understanding, intelligence, and quality customer and have always catered the experience to my needs. My experience reflects understanding, intelligence, and quality More
by Smawaka
Employees Worked With
September 30, 2024
Matt was very fast to respond to all my questions and provided me with exactly the information I was looking for, which made for a great experience. provided me with exactly the information I was looking for, which made for a great experience. More
by thomer41
September 30, 2024
Very nice and onest, he care about his customers , knows what he’s doing, is a pleasure to talk with him what he’s doing, is a pleasure to talk with him More
by florin
September 30, 2024
Metro Lexus offers an amazing experience when getting a new vehicle. From the test drive through the purchase, everyone was kind, knowledgeable, and responsive, without being pushy. I asked multiple questi new vehicle. From the test drive through the purchase, everyone was kind, knowledgeable, and responsive, without being pushy. I asked multiple questions throughout the process and received detailed replies very quickly. We worked with Matt Long primarily and he was great. I will return to Metro first when looking to make a purchase in the future. More
by Chris H
September 30, 2024
Matt Long was very professional and a good listener. This was my first experience with Matt, and he was great. Everyone at Metro Lexus is friendly and helpful. Julie in finance worked with me online t This was my first experience with Matt, and he was great. Everyone at Metro Lexus is friendly and helpful. Julie in finance worked with me online to get my lease and she knows her stuff - no hiccups, as I was expecting with a long online process. Michael Gleydura has been terrific every time I'm in the dealership; always stopping to chat and wanting to know if I have any questions or concerns. This is my second new car transaction with Metro Lexus. More
by Elle Galla
Employees Worked With
Other Employees :
When I picked up my car, Trey helped with its features and was very patient., Julie Mohridge
September 30, 2024
This was my first purchase of a Lexus NX 350, and I was pleasantly surprised. Matt was so great to work with. He made the whole buying experience enjoyable. I plan on holding on to my Lexus forever, but, pleasantly surprised. Matt was so great to work with. He made the whole buying experience enjoyable. I plan on holding on to my Lexus forever, but, in case I change my mind, I will certainly come back to Matt! More
by romevaprcela
September 30, 2024
The salesperson was knowledgeable and attentive. Their professionalism and friendliness made the entire process enjoyable. The finance department was equally impressive. Overall, my experience Their professionalism and friendliness made the entire process enjoyable. The finance department was equally impressive. Overall, my experience at the Lexus dealership was outstanding. I highly recommend this dealership to anyone in the market for a new or pre-owned Lexus. More
by mary11428
Employees Worked With
