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Metro Lexus
Cleveland, OH
3,219 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,219 reviews
September 29, 2023
Matt and Metro are awesome. ......they work fast hard and get you the deal that you need ......they work fast hard and get you the deal that you need More
by TW
September 29, 2023
Matt listened to what I needed when my lease was expiring. My salesman retired and Matt is an excellent replacement. I am very happy with my new car—my 4th or 5th SUV Lexus from Metro Lexus. As a w expiring. My salesman retired and Matt is an excellent replacement. I am very happy with my new car—my 4th or 5th SUV Lexus from Metro Lexus. As a woman looking for a car would recommend him as well as Tysean The service department has not complete trust More
by Annette
September 29, 2023
We have been part of the Metro Lexus family for over 20years. Everyone we have contact with treats us like family! Matt Long is our sales guy and we couldn’t be happier. 20years. Everyone we have contact with treats us like family! Matt Long is our sales guy and we couldn’t be happier. More
by Ptn1504
Employees Worked With
September 29, 2023
Very professional and good service. Matt was awesome. He found the car I needed and expedited the trade in for my old car. I have bought more than 15 cars from this dealership and will Matt was awesome. He found the car I needed and expedited the trade in for my old car. I have bought more than 15 cars from this dealership and will continue to do so in the future More
by ADAHMAN
Employees Worked With
September 29, 2023
Matt was very helpful and friendly throughout the purchasing and delivery process. We purchased our first LEXUS from Metro Lexus in 2008. After 15 years of driving it, we decided it was time to get purchasing and delivery process. We purchased our first LEXUS from Metro Lexus in 2008. After 15 years of driving it, we decided it was time to get another Lexus from Metro Lexus. Matt made the decision process very easy. I would highly recommend Matt to anyone interested in purchasing a vehicle. More
by bobleidich
Employees Worked With
September 29, 2023
Metro Lexus staff is always very friendly, accommodating, and courteous. Every visit is a positive experience. I would highly recommend Metro Lexus to family and friends. and courteous. Every visit is a positive experience. I would highly recommend Metro Lexus to family and friends. More
by Bill
Employees Worked With
September 29, 2023
i’ve been buying at lexus for many years. my usual salesman retired and referred me to Matt. i was not disappointed. i was coming due on my lease and matt andi discussed the best time to ge my usual salesman retired and referred me to Matt. i was not disappointed. i was coming due on my lease and matt andi discussed the best time to get out of lease for the best deal. He knew what i wanted and found my car and got a great deal. matt was extremely competent and easy to work with. extremely satisfied. More
by garytohio51
September 29, 2023
Matt was great! He dealt with my many calls of questions, before I even came in to see the car! Never pushy and very helpful. One of the nicest car buying experience He dealt with my many calls of questions, before I even came in to see the car! Never pushy and very helpful. One of the nicest car buying experiences I’ve had! More
by Amber
Employees Worked With
September 28, 2023
Cannot express how happy and grateful we are to Ryan and Tom for making our latest car buying experience an absolutely pleasure. Both Ryan and Tom are consummate professionals who offered us fair pricing an Tom for making our latest car buying experience an absolutely pleasure. Both Ryan and Tom are consummate professionals who offered us fair pricing and gracious attention from the moment we walked into the dealership. They worked a great deal for us, understanding our ultimate goals. They’re relaxed, genuine, and kind. Thank you for everything. You’ve earned repeat customers in us. More
by ANTHONY
