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Metro Lexus

Cleveland, OH

5.0
3,219 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,219 reviews

September 24, 2023

Christian was very engaging with our wishes and prepared to answer questions. He knows about the cars he sells and was on top of everything every step of the way. More

by farley.106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Metro Lexus responded

Farley, it's great to know that Christian was able to assist you effectively at Metro Lexus. We pride ourselves on our knowledgeable and attentive staff. Thanks for the positive feedback!

September 24, 2023

Christian made our first experience at Metro seamless from start to finish. A true car guy. Very informative and knows facts about Lexus vehicles that other salespeople who have been in the business for More

by Rich & Stef
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Sep 25, 2023 -

Metro Lexus responded

Rich & Stef, we're so glad to know that Christian and Sarah provided you with a seamless and easygoing sales experience here at Metro Lexus. We appreciate your recommendation, and we will be sure to pass along your praises to our team. Enjoy your new ride and safe travels ahead!

September 23, 2023

We have purchased two cars from this dealership and both experiences have been smooth and easy. More

by traciprohaska
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Metro Lexus responded

Thank you for sharing, Traci! We are happy to have earned your business here at Metro Lexus. Safe travels ahead!

September 23, 2023

dealership is great nice people they make it fun to buy a car Iwill buy from them also in the future More

by peshina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Metro Lexus responded

We're so glad to know you had a fun and positive experience at Metro Lexus! We appreciate your support and look forward to assisting with any future car purchases. Safe travels in your new ride!

September 22, 2023

Great dealership- bright and well decorated - love the salt water fish tank and our Christian and India were great More

by laurelc8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : India burton
Sep 24, 2023 -

Metro Lexus responded

We're glad to know you enjoyed our dealership's ambiance and the service provided by Christian and India here at Metro Lexus. Thanks for sharing your experience!

September 22, 2023

Christian was very attentive to what I wanted. He helped me through a confusing license change. More

by KathyJo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Metro Lexus responded

Hi Kathy! Thank you for leaving Metro Lexus a five-star review. We are glad that Christian was attentive and ensured a smooth license change process. Safe travels in your new ride!

September 22, 2023

The team at Meade Lakeshore went out of their way to make sure I had just the car I wanted. I drove from across the state to purchase a specific car, but found one we liked better. The sale, finance, service More

by Denise Ahle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Treba
Sep 22, 2023 -

Metro Lexus responded

Denise, we're delighted to know that our team at Metro Lexus went above and beyond for you. We always aim to make the car-buying process as convenient as possible! Enjoy your new ride!

September 22, 2023

I was impressed with how knowledgeable Lori is. She was very patient & exceptionally enjoyable to work with. More

by hutyerak
Recommend Dealer
Yes
Employees Worked With
Lori Frank
Sep 22, 2023 -

Metro Lexus responded

We're delighted to know that you had a positive experience with Lori at Metro Lexus! Her knowledge and patience are indeed some of her best qualities. Thanks for sharing your feedback!

September 22, 2023

This is the best Lexus dealership in Northeast Ohio. Classy inside and out. Staff are professional, accommodating, and they know their product. Would definitely recommend to anyone in the market. Lor More

by MICHAELMACKOW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lori Frank
Sep 22, 2023 -

Metro Lexus responded

Michael, we're delighted to know that you had a positive experience with Lori and our team at Metro Lexus. We appreciate your recommendation even though you didn't purchase this time around. When the time is right for another car search, we'll be here ready to assist!

September 22, 2023

Lori was a pleasure to work with and worked tirelessly to locate a vehicle that met all of my preferences. She did a great job in communicating through every step of trading in my 2021 NX for my new lease 2 More

by smsikora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Frank
Sep 24, 2023 -

Metro Lexus responded

Congrats on your 2024 Lexus NX 350 lease! We're delighted to know that Lori was able to assist you in finding the perfect vehicle and making your transition smooth at Metro Lexus. Your loyalty over the past 20 years means a lot, thanks for sticking with us!

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