Metro Mazda of Mesquite

Loved the service Had great customer service from the moment I stepped in to the moment we drove out with the new vehicle. I wish the price of the car would have includ Had great customer service from the moment I stepped in to the moment we drove out with the new vehicle. I wish the price of the car would have included the warranty and GAP, but unfortunately in order for me to get the price I wanted I had to give up those benefits. More

Great Experience! The staff was excellent and assisted with any questions I had regarding the car I purchased. Management is courteous and prompt with delivering the u The staff was excellent and assisted with any questions I had regarding the car I purchased. Management is courteous and prompt with delivering the unit. I strongly recommend this Dealership. Its a MAZDA "Enough Said" Great Car! More

Awesomeness Awesome experience with Mazda of Mesquite! I've been to several dealers in area and wound up upset and confused by the time I walked out on the negoti Awesome experience with Mazda of Mesquite! I've been to several dealers in area and wound up upset and confused by the time I walked out on the negotiations. I'm glad I happened onto this dealership. They were courteous, friendly and bent over backwards to make me feel happy. I will come back here in the future! More

Excellent service! everyone at the dealership was very friendly. Great service. I would highly recommend this dealership to anyone looking for a new car. They at e everyone at the dealership was very friendly. Great service. I would highly recommend this dealership to anyone looking for a new car. They at every knowledgable. More

Happy trade in experience. I was trading in my 2015 looking to lower my payments. Theresa had two great options for me. I was test drive them both and was given payments option I was trading in my 2015 looking to lower my payments. Theresa had two great options for me. I was test drive them both and was given payments options. Totally met my criteria. More

Amazing! There aren't enough words to describe how much I appreciate Mike and Mazda of Mesquite. Mike went above and beyond to help make my first NEW car buyin There aren't enough words to describe how much I appreciate Mike and Mazda of Mesquite. Mike went above and beyond to help make my first NEW car buying experience so simple and painless. I honestly made the drive to Mesquite because I saw a used Mazda 3 that I wanted. Literally the moment I pulled up, someone was coming back from test driving it (they ended up buying it). Mike went out of his way to make sure I found the vehicle that I wanted. I never felt I was being pressured to buy a new car. He worked a deal and found a new one that was perfect for me. I know he stayed well past closing time to make sure that I was taken care of and that I was happy with my purchase. I never felt rushed or felt that I HAD to buy a car that day. He answered all my questions and had so much patience with me. When I went to pick up my plates, everyone there was so friendly and helpful. Mike saw that my month old car was already dirty (thanks to driving on country roads) so he got me a free car wash before they put on the plates. It might not be the closest Mazda dealership to me, but I will make the drive to Mesquite for any service needs I might have in the future. More

Worse dealership ever We purchased a pre owned vehicle. Sales man was incompetent and didn't know his job. Sales Mngr "Hoss" is a complete disrespectful dis honest liar. Th We purchased a pre owned vehicle. Sales man was incompetent and didn't know his job. Sales Mngr "Hoss" is a complete disrespectful dis honest liar. They were very rude to my Wife and I. Made promises and did not keep. Told us the car had no warranty and convinced us to buy the extended warranty. 1 week late its in service at another dealership and found out the original manufacturers warranty was still good. Even the owner Ryan lied to us, said he was going to re finish the chrome wheels on the car and after we bought he would not honor his promise. We've called them several several times and left messages and no one will call us back. I recommend not using this place. Let us waiting and sitting for several hours.They will lie to you and not stand true to their word. Not professional at all. More

Dishonest sales team Was trying to negotiate pricing for a 2016 Miata Club within reasoning, but the sales personnel involved acted like it was the end of the world. One f Was trying to negotiate pricing for a 2016 Miata Club within reasoning, but the sales personnel involved acted like it was the end of the world. One flat out lied to my face saying they were the only dealer in the DFW area with a Miata with the options and color I was looking for in an attempt to keep me from leaving to another dealership. This was incredibly disrespectful considering the fact that I had only asked for that package and color because I had already test driven it at another dealer and was shopping around for better prices. Ended up buying the Miata I wanted at another dealership at lower payments than Mesquite was willing to go and with financing at a lower APR. Long story short, stay away. More

Worst service department ever. Their service department is incompetent and management doesn't care. The last time they changed my oil, they forgot to reset the service indicator. Th Their service department is incompetent and management doesn't care. The last time they changed my oil, they forgot to reset the service indicator. They claim they always air your tires, but as I left the dealership my tire pressure indicator came on. My car has been in at least 5 times for the same problem (which it has had since new). Every time it happens again they tell me to bring it in. They either apply an update or tell me they can't reproduce it. Twice they said the service manager would call me about the issue but he never did. At no point have they tried to replace parts, add data logging or anything else. They just repeatedly waste my time and gas driving the car out to them. I tried getting Mazda corporate involved but they are just as useless. They act like they are doing me a favor by letting me bring the defective car they sold me to them. I would not recommend a Mazda but if you must have one, stay away from Mazda of Mesquite. More

GREAT EXPERIENCE...GREAT CUSTOMER SERVICE At arrival to Mesquite Mazda I was able to browse the car lot without taunting of any sales person. After looking and returning to the main entrance o At arrival to Mesquite Mazda I was able to browse the car lot without taunting of any sales person. After looking and returning to the main entrance of the center my family was approached humbly by Mr. Greg Powell. In discussion of my current needs to purchase a vehicle Mr. Greg Powell was patient and detailed knowledgeable about each vehicle at Mazda and its amenities. Mr. Greg Powell is an excellent team member and I am excited and satisfied with the purchase deal of my new Mazda 6 sport thanks to Mr. Greg Powell. More