Metro Nissan of Montclair

Astrid Fuhrer at Metro Nissan of Montclair made a deal with me on a 350z roadster. She stated the deal included a warranty for $18,000 and would give me $4,000 more than their original offer of $20,200 f with me on a 350z roadster. She stated the deal included a warranty for $18,000 and would give me $4,000 more than their original offer of $20,200 for my trade. My husband and I come in to test drive the vehicle and talk to a sales rep named Luis and he says he's going to call Astrid since she was out sick. He disappeared and we left so I called the following morning and spoke with Astrid to verify the warranty included the convertible top. She says she thought we were making a deal with the other sales rep Luis when shes the manager. I was upfront with her from the beginning saying I only wanted to deal with her so I repeated that to her. So she says let me check and call you back. She calls back and says Im sure we can work something out. I said Im not interested in working out a new deal. Im interested in the same terms you promised during the week. She says oh the vehicle was on sale then and that was a couple of weeks ago. This is a blatant lie. The vehicle was still on sale the night before and was still on the day I called her. So if you want to buy a used car, DO NOT buy one from Metro Nissan of Montclair. They will lie to get you interested in a car and then not follow through with their promises. More

The customer service was excellent. I bought the car I wanted and was very happy with the sales department. The salesperson was very helpful and knowledgeable about the car, he explained everything to me wanted and was very happy with the sales department. The salesperson was very helpful and knowledgeable about the car, he explained everything to me about the car and I was very satisfied with his service. More

I have gave this rating because customer service was great, the employees were attentive to what I was looking for. The work was great, the employees work at a good pace and friendly as well. I had a g great, the employees were attentive to what I was looking for. The work was great, the employees work at a good pace and friendly as well. I had a great experience, I got what I paid for. What else can I say, I drove away content. More

The most pleasent experience I have had Leasing a new car. Nshan was very friendly and made me feel like a friend not a sales person. He was not pushing for the sale, something I appreciated from visitin car. Nshan was very friendly and made me feel like a friend not a sales person. He was not pushing for the sale, something I appreciated from visiting other dealerships. He walked me through the process with patience and understanding. When I had made my decision, Monica Rogers the finance manager walked me through the final process. She explain to me with detail every aspect of the contract, being patient with me and all my questions. I have recommended this dealership to my friends and family, knowing that they will be satisfy with the great people of the dealership. More

The best customer service I have recieved. I was very pleased and felt welcomed. They worked with me whicied made me feel as confortable and I will most highly RECOMMENDED this dealership! Awsome custome pleased and felt welcomed. They worked with me whicied made me feel as confortable and I will most highly RECOMMENDED this dealership! Awsome customer service. Thank You Metro Nissan! They sure do knowhow to make you feel like family! More

He explaind the car i was interested real good told me how it worked, and all the models their was avaylble for me. i was realy satisfide with the test drive and i realy liked the car he helped me choose. how it worked, and all the models their was avaylble for me. i was realy satisfide with the test drive and i realy liked the car he helped me choose. he's a good sales man he noes his cars and his job real good excelent sales man... More

I walked in to the dealership expecting the worst as I have bought a few cars in my time. Vince Contreras was our sales person and was extremely polite and helpful. He got me into the car I wanted without have bought a few cars in my time. Vince Contreras was our sales person and was extremely polite and helpful. He got me into the car I wanted without any hassles. Jay was our finance guy and worked his magic in less time than expected. Our overall experience at Metro Nissan in Montclair was excellent. We will definitely be back in the future and will refer friends and family to them. Thanks for helping me get in my new Altima. It's perfect. More

My experience @ Metro Nissan, was a blessing. I was treated honestly with no hagling xxxxxxxxx and with great respect. Astrid was delightful, Fernando was honest and I felt the whole team of people I treated honestly with no hagling xxxxxxxxx and with great respect. Astrid was delightful, Fernando was honest and I felt the whole team of people I worked with was out for me and my best interests! I truly felt comfortable purchasing my vehicle from Metro Nissan and I DID NOT feel taken advantage of! It was the best car buying experience I have ever had! More

I had an overall great experience with Metro Nissan of Montclair. Mr. Joseph Moore was very knowledgable and did an excellent job in helping me find a perfect car! Mr. Moore was very helpful and I find t Montclair. Mr. Joseph Moore was very knowledgable and did an excellent job in helping me find a perfect car! Mr. Moore was very helpful and I find that he definetly gave me a great deal with my car. Overall, I had an exceptional experience with Mr. Moore and Metro Nissan of Montclair! More

I took my car for it's first oil change today. From the moment I arrived to the moment I left, I received the best customer service. The service department was informative when I arrived and the oil chane moment I arrived to the moment I left, I received the best customer service. The service department was informative when I arrived and the oil chane was done quickly plus I got a car wash. 3 different workers came up to me and asked me how I was doing and how I liked my car. I've never recieved service like this at any other dealships I've been to in the past. I'll be taking my car to Metro Nissan for all service from now on. I'm a stickler for good customer service and Metro Nissan did not dissapoint. I give them 5 stars!! More